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pandawok56, shoot me an email or PM with your address, etc. and I'll rush you out a replacement straw at no charge. edited to add: yes, the snorkel is available and it's a little hard to find, but that is being fixed. It's undergoing it's big modeling gig photoshoot, so we'll have quality...

At this point I would say follow his advice. If anyone else is having success or lack of success with the oil cans, please chime in and let us know. The more feedback we have, the better. We're looking into ways of improving the oil can and may end up just going with the swab-filled oil can for...

To change from F to C, hold down the heating element power button for about 3 seconds. edit - I see JRR already answered....

Something we've been finding with more testing is if you're using the top chamber by itself, temp the unit an extra 10 degrees. It seems the heat peters out a tiny bit at the top chamber level as compared to the main chamber. It's fine to leave on the charger overnight. We've accidentally...

Glad to see another DaVinci fan. Thanks for the videos JRR! Edited to add: Thanks for your comments as well Max. Yes, the unit must be powered on to charge, although all units are charged at the factory during the QC certification. The units should be fully charged when they arrive. Also...

The kevlar pouch was something early on that was going be included, but ended up not being part of the finished package. Extra brushes? hmm, we could sell a lot of those ;-) The easiest way to clean the chamber in the davinci is a good old can of air, unless you're using extra sticky or wet...

Good quality lithium ion batteries. You could use most any brand. Ours are a proprietary brand because we want the best, but any high grade lithium ion battery will work.

Both sites should have free shipping, but for now, order from the karma classic site. The Davincivaporizer.com site is undergoing some behind the scenes work. V-Rod, glad to talk to you on the phone today about your order and get the order placed. It's also shipping out today and you should...

We always welcome feedback and want brutally honest reviews and concerns, even if they are questions that aren't comfortable to answer. We want to produce the best quality products possible and if something is amiss or causing alarm, no matter the scale, we definitely want to hear about it. It...

Thanks for the review. A car charger would indeed be nice and we're seeing what we can do for that on future iterations. The car charger and the the battery charge port are different voltages. You can pop the bottom screen out with the back end of the brush, although it is admittedly...

Thanks for the honest review :) That smell is indeed the "new smell". If it persists after a couple more uses, please let us know. The battery is sealed off. The LCD part you see was part of a minor internal redesign change.

Good news and bad news. Good news: the DaVinci seems to be a hit :) Bad News: We've already sold out of the first batch. We're expecting a second batch early next week. All current orders through today are being shipped. I'm hoping we'll have the second batch in by Monday or Tuesday of next...

Great talking to you on the phone. Will get you taken care of as per our conversation.

Just a heads up for those who've ordered recently. We hit a little bottleneck in shipping, so are seeing some minor delays getting everything sent out. I've upgrading everyone to express shipping for free to make up for inconvenience. Our pre-order/first week numbers were through the roof. I'm...

We are looking at quite a few battery-related ideas for the next iteration of the DaVinci. We want to see more feedback from this generation too which will give us some ideas of what customers want and are looking for from future products. Customer feedback is of vital importance to us.

Thanks and did you notice that one of his hands is holding a DaVinci Vaporizer? ;-) Your package is on it's way. Enjoy! I also shipped out a bunch of pre-ordered units. Whew, what a day. Thank goodness I won't be manning the mailing room full time, I just wanted to personally package and...

Look what's shipping out today :) This is batch number 1, with many more to follow.... Sorry for the dodgy pics, they are quick down and dirty, straight from the camera, hey look it's a damn Davinci type pics :)

The DaVinci is now shipping! Some of our stock is in, so we've taken off the pre-order status and all previous orders plus any this weekend will ship first thing Monday morning. We're kicking off with three colors: white, black and gray. You can order directly from us...

max, thanks for the explanation. vape4life, we don't expect many people to heat up the highest temp. I'd say 99% of users will stay in the sweet spots for the herbs they are vaping, hence us adding a temp guide in the davinci package.

Yes, that's right.