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From your description, it sounds like you have a beta version of the Box. Is there a serial number on the back?

You may want to read the recommendations and FAQ sections of the Magic-flight.com website. It contains a lot of the same information as in this thread. In regards to the Iolite specifically, you may want to see page 2 (http://www.fuckcombustion.com/viewtopic.php?id=909&p=2) post #45 (about...

This is, without doubt, one of the highest recommendations of 'stealthy' we could have ever hoped for!

Yes, it does. Higher voltage generally means hotter. The battery will not read the same voltage when it is in use as it does when in the charger, however, so the specifics of how much hotter, or even if the difference will be noticeable, depends on the specifics of the battery and the...

Yes, it does. Higher voltage generally means hotter. The battery will not read the same voltage when it is in use as it does when in the charger, however, so the specifics of how much hotter, or even if the difference will be noticeable, depends on the specifics of the battery and the...

Hi Chloe, Reece, Aero18, The intention is to make 'doing the right thing' simpler/easier for new purchasers -- not to take away options. Anyone -- particularly anyone on FC -- can simply ask to have whatever they want removed from the kit for various price discounts (if ordering from...

Hi, The complete kit comes with two custom bands exactly sized to match the Box. We have had a number of issues with people ordering the Bare Box (with no accessories at all) and then having problems because they did not have a battery case (and thus did not protect their batteries) -- an...

Hi, Thanks for the detailed review! In regards to the question, the screen tends to not clog because it does not act as a condensation surface -- in fact, it is a significant aspect of the Box design to avoid the possibility of condensation to the largest extent possible. Due to the inherent...

There have been some internal issues which have come up and which are pending. We are expecting to release these soon -- within a few weeks, but no new exact date has been set. (We had been planning on releasing them Nov 2nd, but that obviously has not happened). It is our aim to have these...

Hi JohnnyVape, Warranty events are handled via private email (visit magic-flight.com). We will need to know your Box serial number and your postal address. -- Magic-flight

Hi, Reviewing the responses above, it seems that most people are doing well with the Box after a bit of experimentation. I definitely agree that it is important to have the material finely ground for best results. Use a good grinder. Electric ones work especially well, particularly on dry...

Hi, As described in a somewhat long post earlier in this thread, slow chargers and fast chargers work on different charging principles. It is inherent in the nature of a slow charger to not need the kinds of endpoint detection that fast chargers do. Slow chargers can provide a full charge --...

Really? That is not right. Please send us a private email with your postal address and we will ship you one. Also, please tell us where you purchased and how long ago. -- Magic-flight PS: (added later) -- I checked with BlissSville regarding this and have been informed that you bought a...

Having the battery get too hot can potentially damage the battery if it happens too often. The "damage", if it occurs, will show up in a reduction in the number possible charge cycles. Perhaps after a bad overheating (fully charged to nothing in one 5 minute stroke) a battery instead of...

Our charger with the stock batteries take about 8 hours -- the PowerEx batteries will take longer in that same charger -- probably about 12 hours. These estimates assume the batteries are fully discharged (not usually the case, and not necessary). We recommend people get a 15 minute charger...

Yes that is fine. Just be sure that the battery does not get too hot -- do not leave it in too long (ie, not more than 60 seconds).

Slow chargers (like the one provided in the Box kit bundle) should be fine to use. The main disadvantage to them is that they may take a longer time to charge batteries with higher capacity.

Note, DeepFried does mention here an important usage note. The PowerEx batteries will operate the Box hotter as well as longer. Because of the significantly increased heat, the timing and breath control of the user must be proportionately more accurate to prevent overheating (changes taste)...

Note, DeepFried does mention here an important usage note. The PowerEx batteries will operate the Box hotter as well as longer. Because of the significantly increased heat, the timing and breath control of the user must be proportionately more accurate to prevent overheating (changes taste)...

Yes. The screen is not that fragile -- you can use the brush too. Opening the Box lid and blowing directly into it sharply is usually enough to clear everything. We emphasize the screen in the instructions as there are some purchasers who are less than mechanically adept and need to be told...