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Hi Everyone, This is a heads up to FC people of upcoming Box changes. The good news is that we are working to include custom fit grinders as part of the standard kit package, rather than as an accessory purchased separately (we have nearly secured a consistent supply of these). We are also...

Hi, Ideally, if filled and let sit with the battery in and no drawing at all for 2 minutes, the contents of the bowl should turn very dark brown (and perhaps black on the bottom). We try to calibrate it hot enough so that it falls about 20 deg short of actual combustion under these conditions...

Hi, Ideally, if filled and let sit with the battery in and no drawing at all for 2 minutes, the contents of the bowl should turn very dark brown (and perhaps black on the bottom). We try to calibrate it hot enough so that it falls about 20 deg short of actual combustion under these conditions...

Hi Fear420, Given that you have experience with working instances of the Box, we are more than willing to send you a replacement. You will need to contact us privately via email (on left or on website magic-flight.com) with your postal address and the serial number of the Box that seems to be...

Yes.

Hi, Battery testers are generally useless for NiMH batteries. They measure open cell voltage, which is not really an indicator of how much power (energy) the battery could delver. A better sense of battery charge can be given by testing the battery under significant load. The light in the...

Hi, Battery testers are generally useless for NiMH batteries. They measure open cell voltage, which is not really an indicator of how much power (energy) the battery could delver. A better sense of battery charge can be given by testing the battery under significant load. The light in the...

Dear Haywood, Thank you for the post! We agree with pretty much everything you wrote; it matches true with what we have learned ourselves and what we have heard from our customers. Good advice all around. Note: For reference, we ship slow chargers bundled with the Box kit. The primary...

Dear Haywood, Thank you for the post! We agree with pretty much everything you wrote; it matches true with what we have learned ourselves and what we have heard from our customers. Good advice all around. Note: For reference, we ship slow chargers bundled with the Box kit. The primary...

Hi Pico, It sounds like your unit is defective! Please send us a private email with the number on the back and your postal address and we will send you another one. -- Magic-flight PS: Just saw your note about having the battery in before drawing -- if you continue to have trouble, or the...

Hi, In regards to the batteries, as most of you know already, they need to be NiMH rechargeable -- using *any* other battery chemistry type is definitely not good (vape4health) and can be dangerous. Although this sort of activity does not void the warranty, it is not recommended, and it makes...

Stickers are available. We will start including them in the kit packaging sometime in Jan. I have requested that these be added to the BlissSville website as a line item for those who want to order them. They will most likely be available this evening. -- Magic-flight

Boxes without serial numbers are Beta units. They are not covered by the warranty.

Hi Bluntfaced, For the record, the warranty definitely does not cover lost or stolen units. "Taken by cops" is cut and dry 'lost or stolen'. To make matters worse, "they" now know what to look for -- making it harder for everyone. Yet, it is also to be acknowledged that this sort of event...

Hi, The number is non-sequential. It contains some quality control codes that allow us to identify the batch if there ever turn out to be any QA issues that need to get fixed. We have recently converted to 6 digit serial codes, so some people may start noticing these. Early boxes from the...

Hi, Yes, we can offer that option for orders placed with BlissSville.com -- best to indicate that as a note attached to the order (when placed). The discount would probably be somewhere around $5 to $10. -- Magic-flight

9 Feet altogether. It will support 220v on the input.

Most likely, pictures will be available just before pre-sales.

Hi, The power supply will be sold by itself (as an accessory) as a separate line item on the BlissSville.com website. The price for the unit will most likely be somewhere between $50 and $70 -- the high amperage power control unit is expensive to make, there is no way around it. It will come...

Not bad from a usability standpoint, but unexpected. No Beta units should have been "sold" -- they were in all cases gifts -- usually with the understanding that they would not be resold (although they could be given away again) and no explicit warranty (for the Beta units). We did not...