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IME you gotta do multiple emails multiple days in a row with order in BOLD and very basic info, insta has helped people too! Hope it helps!

Totally different looking right? The wood is sweet! Yeah I think got everything they meant to send, just hate when I get packages with corner opened (btw it was a dhl box, but has perforations all over ends so easy to open up a corner) but she is cranking out the vapor!!!!!

Nothing better than waking and baking with TM and cup of coffee! Have a great day everyone!

Hey after saying how nice my button is , I had the missed the click trying to turn on and realized if I press on one side of button it instantly responds , no more worthless button presses!

Sounds like so far we had the exact same experience! My old ass couldn’t read what kind of battery it was thanks! Anyone know if that battery is more powerful/last longer/about the same?

Ok here is my first things I notice different: Button is tightened up you can't hear it wiggling around. Nice.and.solid (for now lol) The packaging had a red ribbon around.big bag and a.Xmas tag! Battery compartment flush , tube side is raised a little as most are. Prettier piece.of wood ...

OMG! Nice hit of Bio Deisel first one ..... ahhhhhhhhhhh. Gotta a question for those that have gotten back repair or a replacement and received EXTRAS ....my box was open on one end but I did receive oring kit, 18mm WPA, 3 in 1 WPA (which is more than plenty) just curious is yours was same or...

Woo hoo ! My New TM will be here by end of day , time to charge batteries and get lungs ready for lots of 💨 💨 💨. Will report back after trying with any differences there may be!

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And it works great thanks @RustyOldNail ! I’ll do my new replacement unit when I get it!

I gotta.give.it to DHL , they move fast! Its already thru customs in Ohio! Maybe I get lucky and it will be Monday! Man now gotta decide what strain to use first??????? I'm sitting on about 20 so......its gonna be a good Xmas!

Woo hoo!!!!! It’s to be delivered on Tuesday!!!! Man that first hit is gonna be just like the first time! Got some jhooks should arrive shortly after!

There is no reason to attack peoples thoughts/ideas.

Well after another round of emails and insta I gotta response and an apology as mine was one of the ones affected by their move. They said if not fixed tomorrow they will send a new one out today! IMO I think that move (packing up stuff ,actual move and unpack) may have been a big part to all...

Awesome info! I think most of us can agree we love this vape! I think the above info should help all feel good about their purchase and future of operations! We gotta get something positive out of this year. thanks again @SquirrelMaster and btw I did do the Instagram thing but have had more...

IMO the above all depends on how long you’ve had your unit, those that have had it for weeks or months of consistent hits probably have the pack and grind down and are aware of different strains producing different vapor. I knew that from having other vapes. I think if you had time with it you...

Colombo👍:rockon:

Is that TM 's extra long stem? It looks just.like one I got.for my Solo2.

IME simple straight to point details work best (ie. Need repair button pushed in all the way. Need.Return Labels) and for me I had sent several back to back emails on consecutive days and that worked.to get.his.attention. Good luck!

Yeah noticed one time I left on and on demand , that battery level was.still same after two hours of sitting, so yeah might be way to go. But I probably go thru ten batteries a day! Definitely this is probablyThe best route to go ! Thanks @BrianTL !