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Hi Guys So to end Warranties issues (on my part i mean), S&B didn't support my claim, for 2 years they were the best service i encounter, they replaced a dead crafty with 13months and around 150h with a new device that happens to last the same 13months and around 150h... but the honeymoon is...

u were really lucky my friend i having this issue with them and although im certain that under EU Law, they are using a grey area in German Law to impose Company Policy and deny Repair or a new Replacement... A New unit has 2 year from the day of delivery!!!!! and they denied the same claim with...

Yeah u got it now... positive down always, regarding batteries u can read a lot here as well other really good advices (Sony VTC6 the best for now) and past experiences for different users, i also have my IQ just around 5 weeks, previously i owned a crafty and i have to say the IQ is at his...

@CloneFlavour i also unscrew the pearl when i got it, didn't do it all the way out...i also did it to make the chamber smaller, and it worked for me, after reading your post i realised how closed to that happening to me... and after looking at the pic u must have done a lot of strength or it was...

Cheers Mate i will stick with the Sony VTC6, for now is more reliable judging by all the feed. Thx fot the help GAV

Thx and sorry for the late reply (holidays), so i was in a store asking about batteries, and they say Sony is the best brand for 18650 batteries... but they put another one in the mix, MXJO 186540 3000mAh or the 3500mAh version, discharge values are different 15A Max Continuous or 30A Max...

i read the review about these Sony VT6 and they are rated as a really good battery, my question is by using these makes the IQ hotter or cooler? @BigJr48 comment that the Samsung 30Q will make the Iq run hotter than the standard IQ battery. so its between sony vt6, samsung 30q and the Lg hg2, im...

@Davinci_vaporizer Thx for the Feed this is just temporary where i buy the batteries are out of stock so to prevent running out of power im taking the LG just and if i need a backup i will have it. Im also thinking buying the spacers but they are sold out everywhere i look is there an ETA for...

Hi guys, judging what i read about batteries i want to buy the Samsung 30Q, but im going on holidays and i bought a really nice double charger with battery info and a lot of S1ht, and i bought an LG battery while the Samsung is out of stock... LGDBHG218650 is the battery i bought, is it ok...

"Please understand that we do not offer a repair service after the warranty periode. We can offer you a new device for the price of 258€. If you want to take advantge of this offer we would ask you to send your device to us." So this was the reply i got @blackstone .... they don't even offer to...

not everything mate but love to live here...i never had the chance (even after the placement unit) to extend the warranty S&B never gave me that option. so to finish the warranty bs, after the EU directive members states should implement on their respective laws but the germans left an ambiguous...

@biohacker mate don't know where you live but in Europe the law is like that, if they repair the warranty will only go for 2 years but if the unit is replaced another 2 year will start from the day u receive the unit... in Portugal where i live they wouldn't have a chance... so that the way...

i would be happy if they were honest.... a replacement unit with 13months is still under warranty even if the 1st unit died on me with the same 150h and 13months, every replacement unit should have another 2year warranty but S&B like to use a hole in the german law to F%&k us so F%&k them, love...

Guys after 2 devices with only 150h each and no warranty just because the german law don't defend the end user (like the european directive recommend) only defend the german company i changed to the IQ and i have to say from 2 years warranty to 10 years for sure is better!!! the performance...

Cheers mate many thx to your reply i will end the RMA with S&B, then i don't know if i will send the device back to them and wait for the repair cost or do it myself (with a little help) but if i do it myself i will take the opportunity to change the battery... the explanation that you provide...

Hi Guys 1st post in FC, glad to have found this site, really helpful. So i own a VapeXhale Cloud EVO, a Crafty (2nd unit) and a Lynx Hypnos Pen for oil. Regarding the Crafty it is a really good product by a really good company but.... Bought my Crafty on Jan 15 and was my only vape so i did...