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Good move. The replacement charger they sent me is also defective.

Absolutely. This is why I was pissed when they sent mine back the first time claiming a defective battery and charger. As a matter of fact, when I sent it to them it had multiple problems but only one was "addressed". This tells me that they don't fully investigate the issues. It broke the...

Damn it sounds like we share the same Hopper. It's definitely defective. I'm just waiting a little longer to send it back hoping they get these issues worked out.

I find it scary just working the dial that much. I'm afraid it's gonna pop off.

I think the American translation is 2.8 and 4.2 I roll the temp dial all the way down and all the way up so I can estimate where the middle is and go from there. That won't work for the precision you're after though.

Ahhh, but you did. In order to use it, one must hold it.

I don't know how anyone can hold a GH in their hand and not marvel at the craftsmanship. The machining and attention to detail are magnificent. These guys took a huge risk to bring a revolutionary new vape to market and I'm shocked by the amount of disrespect being thrown around. For shame.

I don't know if this is the "form", but they had me fill this out and send it in... Name: Order ID: Email Address: Serial # : (This can be found by the on/off button) Description of Problem: Usage Before Problem Occurred: LED Status

I'm finding that when it goes into auto shutoff, I have to give it a second in between the click off and click on. If I click it off and try to click it back on too quickly it either does nothing or rapidly flashes red.

My second "failure" had the rapid flashing red lights and a loud clicking. I don't know what happened but it started working again. I'm using an iPhone brick to charge and I have two of them so maybe one is busted and I used that one? I don't know. On another note, was it ever determined...

Quick update on my titanium that I sent back once. After I got it back it failed again, but then started working again. The back end gets really hot and sometimes the lights do funky things. But I'm gonna wait to send it back a second time, hoping they get more issues ironed out. I have to...

If you could reason with religious people there would be no religious people.

Finished my goddamn antibiotics a week ago and I still hurt. Never did find a tick or even bullseye rash. Just got sick as a motherfucker one day. From this day forth, when I see a tick, I'll take it home and slowly, SLOWLY lower him onto my belt sander. Wait, that might be a good way to...

FUCK YOU Lyme disease!!! Get all up in my bones and joints and shit. Go fuck yourself!! No, wait. Lemme eat a sandwich, take a nap, and THEN you can go fuck yourself. Piece of shit ass neck dick hole muscle motherfucker.

Aaaaand there it is.....failure number 2. Now it won't heat up. It just emits a rapid clicking sound. This is highly irritating especially since I just got it back. At this point I would be happy if it lasted more than one night's use.

Wasn't really complimenting the USPS. Point was Hopper Labs didn't drag their feet in getting me a working Hopper and had great communication along the way. They replaced the battery and charger. Now it works. That's all I know. And they didn't give me a prepaid box. I handled the shipping.

8 days. 8 days for me to send my Hopper back from the East coast, get a diagnosis email, and get it back in working order. Amazing.

Support told me my failure was in the charger and battery so my issue with draw detection was unrelated. User error. I'm guessing an over-pack.

Good lord they're quick! I sent it back a day and a half ago cross-country. Although I'm not sure I like the answer. At least if it fails again I know I'll be taken care of. Top shelf service. "We received your Grasshopper today. After taking a look at it, we determined that the Battery and...

This is exactly what was happening with mine before it crapped the bed. No draw detection. I was suck'n hard too. How long have you had it?