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  1. Troi

    Discontinued VapeXhale Cloud

    Dry Mouthpieces are back in stock!
  2. Troi

    Discontinued VapeXhale Cloud

    VXL does not answer questions like this on the forum. Please utilize our support portal, if you have a question you want answered by a specific staff member even SM55 please address that in your submission. Thank you.
  3. Troi

    Discontinued VapeXhale Cloud

    We have outgown our server. We are going to be launching a new website on an enterprise level server in the next few days. Website issues will be a thing of the past very soon ;)
  4. Troi

    Discontinued VapeXhale Cloud

    VXL nor any of its distributors can sell the cloud less then MSRP. Like many other vaporizer company's that mass distribute we are not able to have sales. There is the VXCLovesFC coupon that gives you 40$ in value of ELB's.
  5. Troi

    Discontinued VapeXhale Cloud

    Evolver Hydracircs 2.0 Packages are in stock!
  6. Troi

    PBW & the Chemistry of Clean

    Figured since its somewhat on topic, and I'm OCD when it comes to keeping the VXL Glass clean at trade-shows. We use a simple green bucket, the tubes are used less then 36 hrs since there last soak/rinse. (At trade shows less then 16 hours) I keep a cap on the bucket at all times when not...
  7. Troi

    Discontinued VapeXhale Cloud

    Courtesy message to FC: We have been sold out the past week due to a large influx of orders due to our recent Cannabis Cup win. We now have a limited amount of Evolver HydraCircs available on our web-store. Yes they are all Cloud Plus and come with the 2 year Warranty. Enjoy
  8. Troi

    Discontinued VapeXhale Cloud

    Apologizes about our website since our second Cannabis Cup win our website has been experiencing unprecedented web traffic, and we have outgrown our server again. We will be transitioning to a better server and site the next few weeks!
  9. Troi

    Discontinued VapeXhale Cloud

    We actually had a little debate about this internally at our Manufacturing Facility. The engineers pointed out it comes down to how brown your trying to get your meds, the grind consistency, and random factors (how the ground material lands after it has been spun up by the air that moves...
  10. Troi

    Discontinued VapeXhale Cloud

    I just would like everyone to express patience today with our customer service team. Today we have all hands on deck (including myself) @ the manufacturing floor building clouds. The CS team should get to cases later in the evening.
  11. Troi

    Discontinued VapeXhale Cloud

    For anyone that didnt know, VaporRing is currently live on Time4Hemp @ http://www.americanfreedomradio.com/
  12. Troi

    Discontinued VapeXhale Cloud

    You're Good
  13. Troi

    Discontinued VapeXhale Cloud

    We need to keep our system simple so that we are legally protected, the more complicated the more we need to pay our lawyers. This is our policy, simply buy from VapeXhale, ezvapes.com, vaporizors.ca, vapornation, vaporstore, and from any of our authorized distributors and this will not be a...
  14. Troi

    Discontinued VapeXhale Cloud

    People can upgrade to cloud Plus technology at any time, if the upgrade includes a warranty it would need to be within an active warranty. So by default, a person that buys a cloud second hand has no warranty. They can upgrade to cloud plus technology but it will not come with a warranty. The...
  15. Troi

    Discontinued VapeXhale Cloud

    It depends on the services required but most of our services default to the upgrade because its the best deal for the customer.
  16. Troi

    Discontinued VapeXhale Cloud

    When someone buys a cloud second hand the warranty is no longer valid for the new owner. We have made this clear from day 1 that warranties are nontransferable. If anyone has any questions about this further please utilize our support portal. For the appropriate maintenance fee, we will...
  17. Troi

    Discontinued VapeXhale Cloud

    Only clouds purchased directly through VapeXhale or VXL authorized distributors are qualified for warranty services or warranty extensions. Warranties are not transferable.
  18. Troi

    Discontinued VapeXhale Cloud

    If you break your bamboo today, it will be 150$ to fix the bamboo at the same time we retrofit the new technology. The advantage of buying the warranty now before anything happens is you also get the added warranty.
  19. Troi

    Discontinued VapeXhale Cloud

    Yes, with the condition that you purchase your Cloud plus upgrade before the current warranty expires. You can then send it in at any time. Also-- for those wondering how to buy the Cloud Plus, open up a support ticket on our website. Please understand that our team is behind but we are...
  20. Troi

    Discontinued VapeXhale Cloud

    I just wanted to thank everyone for the kind words, and wanted to let everyone know that VaporRing and myself have returned from our cross country trip. So the full staff is now back in the Lab. Also, I just wanted to remind everyone if you wish to upgrade a original unit to the 2+ year...
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