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For future products, we will always hold beta testing before we release it to the market. By being a top tier contributor to our cause you will be member of that team and be allowed to test and provide feedback on all future VapeXhale Products.

Everyone who purchases from either group will reap the benefits of the tier, and yes you will be the first to receive the nimbus. Before VXL online store, distributors or any other channels.

The VapeXhale Customer Service Team started an imitative this month to provide the community a weekly report of our customer service metrics and improve the efficiency of our team and make our commitment to this public. Our customer service team guarantees that within 24 hours all inquiries...

I actually just got a call from our Head of Product. He wanted me to let you guys know that this incarnation will have a removable power cord.

All Cloud Plus's are not defective. Every single Cloud Plus that is in the hands of distributors was hand inspected/tested by VaporRing and myself. The entire VXL team is doing everything we can to get back up and running working day and night to reach our goal. Nobody on the team...

All Distributors cary the Cloud+.

Guys, I am Phil of anyone doesn't know already. As SM stated I am on vacation. I know it may sound ludicrous that I am on vacation during a dire time like this, but this vacation was planned and paid for months ago. For any customers that are waiting on me, I will be back in office on...

Since I came to VXL through connection SM and I have had in forum. I just wanted to chime in here guys. First and foremost I have no desire for sympathy. I feel the effect that these situations have on our customers to be unacceptable. I have greater expectations for customer service then...

Attention: There is a glitch on our website. The Evovler Hydratree is not 129.99. All orders will be voided. We are working to correct the price as we speak. Edit: The proper price now displays.

Attention FC. International Customers can now buy 220V on our website. If your a pre-order customer and your looking for your future store credit from this purchase please do the following. 1) Place your order 2) Go to our support portal by clicking the "support" tab on our website. 3)...

Thanks for the input Stu. If anyone finds any comments/bugs while checking out the new website. Please email bryan@vapexhale.com with your findings. He is still working directly with our integration team and anything found can be resolved quickly.

We have launched our new website and shopping cart platform. I hope all customers enjoy our new enterprise level server.

It was never stated that International customers canot buy from VXL. On 4/20 when the international units go for sale on vapexhale.com international customers can get the VXCLOVESFC discoutn code. Distributors must sell the unit at MSRP, but they can offer free gifts like free shipping, or free...

Thank you for the suggestions so far! Newvapor is right we do need to stay away from contests that involve long draws for health concerns. At the LA cup some booths that were having "dab" contests were causing people to collapse due to the extreme heat. These events usually have very little...

All Clouds come from PA now, you received a brand new Cloud Plus. The warranty cards were printed Before we upgraded to the 2 year warranty. Open a support ticket about the hydrafoot that will get resolved no problem.

Since our Win, and with all that is going on our phone rings non stop. We can only take 1 call at a time. Our support portal however can take as many requests as possible and we do our best to respond to all support requests within 24 hours. Please utilize our support portal if your...

Very interesting find, it makes sense because if the solution worked as advertised and it "Evaporated like water" I always felt it should be easier to rinse out. While i do still think its safe to use for the purpose I stated, this information further places importance on ensuring that one...

Currently it does not, were working with our glass partners to establish something like that.

Cloud /w glass mouth piece is in stock, it being out of stock is an error. That will be corrected momentarily! [Edit] -- I just corrected the webstore

Thank you for your post, I just want to clarify something so that nobody gets confused. At one point all of these companies did offer discounts, however due to the high cost and rules between us having multiple distributors, all of these discounts don't apply. Just like the FC discounts don't...