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  1. Troi

    Discontinued VapeXhale Cloud

    I just checked our support center, I do not see any unanswered cases. Please submit all support inquires at http://support.vapexhale.com/
  2. Troi

    Discontinued VapeXhale Cloud

    Update from the Philadelphia Team: Parts ordered and Molding initiated :). The team has been extremely busy with getting the supply Chain in line. In Parallel, ProfessorVape has been hard at work at setting up our manufacturing facility. As we progress over the next 2-4 weeks we hope to be...
  3. Troi

    Discontinued VapeXhale Cloud

    Soo.. Our campaign just ended about 45 minutes Ago just to Give everyone perspective What it Was like for the vxl Team think about the movie cool runnings where the locals were at the bar same scene in philadelphia at my hometowns local Bar when the campaign ended there was a lot of tears...
  4. Troi

    Discontinued VapeXhale Cloud

    Yes it is !
  5. Troi

    Discontinued VapeXhale Cloud

    WHOA! It is really an exciting day here at the Philadelphia office. As I know there will be a lot of customer service related questions: fulfillment; multiple contribution clarification; shipping adress confirmation; and miscellaneous communications that will need to happen between VXL and...
  6. Troi

    Discontinued VapeXhale Cloud

    So after a really long day of work at the Philadelphia office, the VXL Team is in the Vapor Lounge. We have the indegogo on a projector on the wall on auto-refresh, every-time we see it tick up we enjoy a ELB full of remedies. We are getting quite medicated this evening. Last minute Push to...
  7. Troi

    Discontinued VapeXhale Cloud

    Just wanted to give everyone a teaser update from the Operations side of VapeXhale. Today our supply chain manager just ordered the first set of raw materials for the Eagle. Things are getting real we should have some exciting updates to come!.
  8. Troi

    Discontinued VapeXhale Cloud

    Typo Corrected ;)
  9. Troi

    Discontinued VapeXhale Cloud

    We hit our original Goal of 75k a few minutes ago. Everyone at the VXL office is very excited, the Eagle is soaring and we can't wait to land it!
  10. Troi

    Discontinued VapeXhale Cloud

    This will not be a problem at all. Be sure to submit your request through our support portal, citing the information changed and it will be handled within 24 hours of submission.
  11. Troi

    Discontinued VapeXhale Cloud

    The new PHS has eliminated soldier leads all together.
  12. Troi

    Discontinued VapeXhale Cloud

    I just spoke with VaporRing. Because Indigogo does not directly integrate with our order management system. We are going to do a manual fine comb and organize the data ourselves. We will notice multiple payments and contact the founder to confirm if our assumption is correct and what they...
  13. Troi

    Discontinued VapeXhale Cloud

    We surely are due for some good luck! Once justice has been served, we will bring the Cloud name back in a way that doesn't cause confusion. Aside from the upcoming Eagle we have a lot of other devices in mind and would love to provide our customers with. We know the cloud name is ours...
  14. Troi

    Discontinued VapeXhale Cloud

    Just figured I would clarify why we are not considering Cloud 2 at this time. We are in a legal battle with Cloud V and Cloud Vapez for violating our trademark. Legal issues can take time to resolve. The biggest problem is when my sales team calls a head shop to offer the cloud, the shop...
  15. Troi

    Discontinued VapeXhale Cloud

    It is live, The machine has about 12-13 hours of work still to do!
  16. Troi

    Discontinued VapeXhale Cloud

    There is no condition which makes the lifetime warranty void. There may be a situation where the fanatic need's to pay for service (example: if the user breaks the glass) but regardless of repairs that require a service fee, the mechanical warrant still applies for the rest of the unit before...
  17. Troi

    Discontinued VapeXhale Cloud

    Only 823$ away from 50%. Thanks everyone that has supported so far! Hopefully today we can move across the 50 yard line!
  18. Troi

    Discontinued VapeXhale Cloud

    You opt to do the trade in option with a dead cloud or cloud + you get the nimbus back and 50$ store credit. All dead clouds need to be sent in and we confirm there is a mechanical failure under warranty. Note that upgrading your working cloud/cloud+ to nimbus ends the warranty on the cloud...
  19. Troi

    Discontinued VapeXhale Cloud

    Heres a preview of the video SM55 has been talking about (not)! http://www.funnyordie.com/videos/be32a101ad/stan-mccafferty
  20. Troi

    Discontinued VapeXhale Cloud

    Yes International Customers are welcome and will receive international nimbus's. (There will be a 50$ fee for shipping)
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