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Time sensitive Post: Our very own Bossman Robot will be interviewed today on Time 4 Hemp radio in 3 minutes: http://live.time-4-hemp.com/2012/11/05/time-4-hemp-0164.aspx

I am sorry that it is taken so long, but as I have responded to everyone when I have been asked "when will I get my sleev" we are waiting on inventory. VXL Wants to get everyone there sleeves, we have a list of people, we know you guys want a sleev. We just need to get them in stock. As soon as...

Haha I remember that night, this was at the VXC beach house. Slim was getting warmed up for the event. Good eye Purple_Haze, we shot this several times and the final shot Robert used at the end was one of the latter ones, you can see me in the background realizing we forgot to put water in the...

In addition to the good feedback above (THC) being a very effective expectorant, I am too someone with very sensitive lungs. Where it stem's from I don't know considering I swam competitively up to USS/D1 level for 20 years, and didn't start noticing this until a few years after retirement. I...

Please call the number on our website, were actually holding some late hours this evening, I can help you with a manual order for purchasing a cloud stand alone, and will be happy to explain why its not currently available on the website.

And Vapexhale would love to have you as a customer, if you have specific questions/concerns about ordering to Canada, feel free to call the phone number on the website, were open!

I'm a firm believe that vapeing will lead to a longer life of getting medicated ;).

Just wanted to give the FC community one final chance, I will be taking down the 50$ sale on Swagger's in about 20 minutes!

I just wanted to thank you or the kind words, and I'm glad that I was able to help you. We will get everything squared away.

The current batch that's being moved from production to our finished goods are still in QC and bearing this is one of are larger production batches the QC team is going to need 1 more day. I was expecting it to be completed today but just got off the phone with that team and that is the update...

In my two years of cloud use (beta testing and production model use) I just would like to share a few pointers that I think will help all new and current cloud users protect their cloud from damage. It starts with the cord, in my house I have two cloud stations. For both of them the cloud is...

I just wanted to thank everyone or the kind words -- they fuel our efforts to build this company. In other news I just wanted to let everyone know that VXL will be competing at the Kush Expo this weekend in LA (http://kushexpo.com/). Slightly Medicated, Pappy, VaporRing, StoneMonkey55, and...

Guys, While We feel for your situation @HighSigh, your unit was not faulty. The break was caused by it being knocked over, the play of the bamboo, as I have stated before is as designed. It is mechanically impossible for his cloud to work if the heater was not fused to the glass from the get go.

For everyone waiting, were processing returns right now. For those that have been waiting we have been waiting on new inventory, today new inventory just came fresh off the production line and is in our QC process, were tracking to have this inventory out of QC by the end of the day (hopefully...

Customers, VXL does not offer a replacement glass tube, a inner glass tube "bamboo" can't be removed in that fashion and replaced. For the cloud to work it requires heater core to be fused to the outside of the bamboo, any attempt to perform this at home will be unsuccessful and potentially...

Guys, FYi -- The outer shell of the cloud getting hotter is not an indication of the behavior of the heater. Regardless of where the heater is throttling, after time passes the heat begins to bleed through, and the outer shell will get warmer, and warmer, This is why we have invested in the...

I just checked in with our customer service team and every ticket in our system currently now has a response, I looked through the cases and I believe you have been taken care of. We apologize for the delay and we have been swamped with a large population of new customers, and were working to...

The inner glass tube is referred to as the "Bamboo" at VXL, the inner bamboo is as designed able to move slightly, if we made it 100% stiff the cloud would be much more fragile by allowing that glass to give a little bit, we noticed that the cloud has a higher likelihood of surviving a minor...

Happy Sunday From VXL: Btw we love it when our customers submit thank you emails with custom songs ;)