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  1. stonemonkey55

    Discontinued VapeXhale Cloud

    I felt like writing a little bit more so here's another blog post. Would love to read anyone's comments on this one. Have a great weekend. http://www.vapexhale.com/blogs/stonemonkey-blog/8005535-what-makes-this-monkey-tick-it-might-not-be-what-you-think
  2. stonemonkey55

    Discontinued VapeXhale Cloud

    Sorry there has been a lot of silence from us but we have been busy as heck! I thought you guys might enjoy my latest blog post --- light on reading, heavy on video :) http://www.vapexhale.com/blogs/stonemonkey-blog/7997545-the-colorado-cannabis-cup
  3. stonemonkey55

    Discontinued VapeXhale Cloud

    Elixor - Phil's on vacation this week in an area where he doesn't get much phone or internet connection - PM me and I'll contact you I know there is a lot of concern in this thread about your recent purchases. While we cannot repair units now, we have begun the process of getting our custom...
  4. stonemonkey55

    Buyola, sorry, I missed this message because, well, I don't go to my profile page that often...

    Buyola, sorry, I missed this message because, well, I don't go to my profile page that often. Not sure if you read the news, but we are treading water right now. When we are back up, happy to help you with the upgrade
  5. stonemonkey55

    Thanks and if you have any issues, we're here for you!

    Thanks and if you have any issues, we're here for you!
  6. stonemonkey55

    Discontinued VapeXhale Cloud

    We will be totally restocked with hydratubes this Friday :)
  7. stonemonkey55

    Discontinued VapeXhale Cloud

    Yes, we have been investigating this for quite some time and made sure that the units sent out to our distributors were working correctly. If for whatever reason you have an issue, we have your back.
  8. stonemonkey55

    Discontinued VapeXhale Cloud

    We are very sad to inform you that we recently had to part ways with our manufacturer due to irreconcilable differences and regretfully must notify the forum that we are completely out of inventory as well as parts to repair a defective VapeXhale Cloud. Legally, we have been advised to keep...
  9. stonemonkey55

    Discontinued VapeXhale Cloud

    We've informed Glass Blowers Direct that they are in violation of our pending patent. Whether or not people dispute that we can patent our HydraTube design is up to the USPTO to decide but we always ask that you support companies like Evolver, Swagger, and SoulShine Family Glass who have...
  10. stonemonkey55

    Discontinued VapeXhale Cloud

    The slight wobble is intentional and shouldn't affect the seal at the bottom. I read that you had plugged the bottom and that there was still air leakage so there is definitely a problem with your unit. In regards to your drawing, you are absolutely correct. We use a male 19/22 joint and the...
  11. stonemonkey55

    Discontinued VapeXhale Cloud

    Thanks for listening, you can hear the rest of it here - http://www.americanfreedomradio.com/archive/Time-4-Hemp-32k-050813.mp3 Also, just put up my second blog - hope you guys enjoy it, share it, tweet it, whatever, it would help us get the good word out -...
  12. stonemonkey55

    Discontinued VapeXhale Cloud

    Short notice, but the guys at Medical Jane and I will be on the Time 4 Hemp Podcast today Time 4 Hemp - LIVE 05/03/13 - 1-2 p.m.(EST); 10-11 a.m. (PST) is broadcast from http://www.AmericanFreedomRadio.com
  13. stonemonkey55

    Discontinued VapeXhale Cloud

    I never thought I'd see a Nature Boy reference in this thread. Made my week.
  14. stonemonkey55

    Discontinued VapeXhale Cloud

    TGIF! As Troi already mentioned, we re-launched our website. As part of the website, I will be writing a blog pertaining to my favorite subjects, health, technology, and martial arts. If you are so inclined to share this link for more visibility, this Monkey would be very grateful. Also...
  15. stonemonkey55

    Discontinued VapeXhale Cloud

    Straight necks will be making a comeback. Huge news next week, I'd pay very close attention to our social channels and this thread this time next week. Have a great weekend!
  16. stonemonkey55

    Discontinued VapeXhale Cloud

    We haven't sent any replacements out in the last week with the Cup. Our guys got snowed in Denver and should be back in Philly by tomorrow or Friday.
  17. stonemonkey55

    Discontinued VapeXhale Cloud

    b0 - VsporEyes is correct, these slits were not flame polished. A few years ago, there was a debate as to whether to flame polish or not. Proponents of flame polishing liked the more finished look. Opponents of flame polishing say that the rougher edges add to the diffusion. It is a...
  18. stonemonkey55

    Discontinued VapeXhale Cloud

    It has been a CRAZY 72 hours, the Colorado Cannabis Cup was bigger than LA and Seattle combined. The team got snowed in and are now heading back to Philly. Please allow us another 48 hours to get back online to answer our support questions. Just a quick update: Best Booth - 3rd Place Best...
  19. stonemonkey55

    Discontinued VapeXhale Cloud

    We typically side with the consumer but need to have a way to keep the resellers honest. This isn't unique to VapeXhale, many consumer product companies require you to buy from an authorized reseller. In this case, we will have words with this vendor but will do the right thing for unknowing...
  20. stonemonkey55

    Discontinued VapeXhale Cloud

    I'm not sure how that is a logical explanation but that is technically violating the terms of our distributor/reseller agreement. Applying a discount after charging MSRP is a loophole that I don't agree with. We're not being sticklers about this because we are controlling jerks, we are...
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