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We know a number of people are. You just have to read this thread.

It was rhetorical.

This wasn't a problem when I ordered, it became a problem after I ordered. And I've used plenty of one man operations, they might take a while with their workmanship, they've never taken over a month to answer an email. As an example, when I had enough of this crap and decided to get another...

It was like 2ppl, not hundreds. And given there's a bit of variability in these vapes, it makes sense that one or two combust. The inhaling before the buzz is the most common way of combusting I've seen though.

Depends what heat setting you have it at. I never combusted in mine when it worked, and I was taking long, slow draws of like 30+secs. Others have reported combusting on level 10, mine didn't do that but was black as night and tasted toasted.

Not in the USA and I quiver at what my postage charge would be...

I have a waybill number, but that's not enough info for them. I'd just take it in, but none of their outlets in my state are open.

He replied twice. The first time took forever and all he did was send a label and not acknowledge any of the email. I had to email again because there's no invoice number on it and I got back "put the label on the box and send it in" without acknowledging the fact that I can't send it in. Since...

You two have crossed wires, it's me who wants the account number. And the three numbers given don't work anyway. Like I said earlier.

Okay, I have that, but when I rang DHL for the pick up they said they needed a different number. Edit: rang em again, that reference number is apparently for the manufacturer, not DHL. They say the number I need is 9 digits long and starts with a 9.

Nup, none of that. There is a reference number, but according to DHL that's not it. Sigh.

Don't suppose anyone knows where the invoice number on a DHL shipping label is? Never used DHL for shipping myself and I can't find it. I'm asking on the off chance I've missed it cos I can't get a reply no matter what I do.

Yeah, do that. I haven't seen anyone else do it!

I use a toothpick. Glad I bought a bunch of em, cos that screen can be a bitch to pry out at times.

Ffs. No account code on the shipping label so I can't use it anyway. Sigh, now for another month and a half long wait...

I had to wait half a week or so for a reply.

Woah. Just got sent a label to send the device back out of the blue. Hope the rest of you get a response too. Edit: gave it one last try with a fresh battery. Nice and tasty, low temp hit. On power 10. It's a light golden still. Ahhh well, at least I've got a shipping label now!

I see both points re glass, but the page does say it's 14mm male compatible and no other size. I'd agree that a male connection is probably the less common joint type, but it is what it is.

I use the vtc6 it came with and molicell 26as. Fully screw the battery door. Can't loosen the bottom screw as I don't have the right bit. Have twisted the pot a bunch. So, did all that, had a bowl. Still crap performance.

Well, they're up on the site but I can't buy one and I'm in Australia and can't sort it for another 4hrs. God. Damn.