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How about just offering international customers a choice between the 110V version and waiting for a working 220V version? This has been suggested a number of times to no reply from Vapxhale... There is no denying that the international release has been a catastrophe and that we are entitled to...

I'm glad that you agree @pittiserria! I do wish stonemonkey would read this and give us some response although it is unlikely as I don't think he bothers to check this thread any more. He blooming well should as given we are all still 'anticipating' a working Evo this thread is live...

You have to laugh really- here I am six months after I contributed a small fortune to help get Vapexhale off the ground, having also bought the TravelBuddy, an extra HydraTube, the glass mouthpiece and some more ELBs, still without a working Evo (mine died after two weeks occasional use). I'm...

Don't worry about me @vapecat - as my Evo is dead as a doornail I won't be needing ELBs any time soon! And @pittiserria keep a careful eye on yours, I thought I'd avoided the issues that others had and after two weeks of kid gloves left it on (and not watching it intently) for a few minutes and...

Well it was fun while it lasted... Mine was working fine until last night when poof it went from happy green to death melt orange in about a nano second. Now it when you turn it on it is immediately green and it doesn't appear to be heating. I am sad cause it was an amazing device while it...

Just thought I'd update the peeps with my Evo experience. Received it on Wednesday morning and have done a bit of testing over the weekend with friends. So far I am extremely impressed and more importantly it doesn't seem to have the red light/overheating issue! Rather surprised as does that...

I could post you a couple of ELBs if you want @vapecat - I'm in the opposite position to you as I ordered some extra ELBs and glass mouthpiece a few months ago thinking I'd get my Evo soon (foolishly) so I have all the peripherals but no Evo (apparently dispatched two weeks ago but still not...

Glad I could infiltrate your brain @vapecat ;) We deserve some some attention and explanation - I've found folk on this thread to be extremely patient and supportive of Vapexhale (especially so considering all the delays and mistakes made) and our faith should be repaid with prompt updates...

I think we are all entitled to a rant given the catastrophe that the international launch is becoming/has become. Would really appreciate an update from stonemonkey on the questions raised regarding lack of testing, postage and returns. A reply from vapexhale support to my email sent last week...

I've gone the opposite way unfortunately- was patient and amused until about a month ago. Now I feel like I'm one small step away from a chainsaw massacre :cuss:

My tracking is still saying 'pre-shipment' and has done for nearly two weeks now so I have no idea where my Evo is, it should have arrived by now. Not particularly impressed with the United States Postal Service- if you don't ever bother to update your tracking details what is the point of...

Two Evos down already!? I thought the reason we've been waiting so long for dispatch is that they were being heavily tested to make sure this didn't happen!:-(

When was yours dispatched treeman? You seem to have been lucky and got it pretty quickly, and with no customs duty either! Mine was apparently dispatched a week ago but there have been no updates on the USPS (or UK equivalent) website so I've no idea if it's still stuck in the states or even...

Hey count yourself lucky- mine was 'dispatched' last Wednesday and it's still showing 'pre-shipment' on the USPS website...

Got my tracking number at last hooray! It seems to have gone out priority mail so I'm hoping it will only take a couple of weeks. Let the new round of waiting commence!

I understand the reasons they have to declare everything it's just a bit frustrating as other companies I've ordered from in the US have (cough) removed the invoice or fiddled the pricing slightly to avoid me being stung for megabucks. I was thinking $1000 worst case scenario if they put the...

I had a good discussion with support via email on Monday about swapping to a SwaggerPuck and because this wouldn't fit in my TravelBuddy I was actually going to order another HydraTree to go in the case. Heard nothing yesterday even though I emailed to remind them and am attempting to spend...

It is as far as I am aware. I ordered the glass mouth piece and some ELBs in anticipation of my Early Bird a while back and asked support whether I needed a HydraFoot and they told me that one is included in the IGG orders.

Right I have forwarded my request on to the support email address as I've heard nothing since the mail from Vapexhale on Saturday. Gosh this is irritating, I seem to lurch between impressedness with Vapexhales customer service to frustration with their delays and lack of communication. You'd...

How did you guys confirm your switch? I received an email from vapeindiegogo@gmail.com on Saturday asking me if I wanted to swap and replied within four minutes assuming I'd be one of the lucky fourteen but have yet to receive any response??