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5 clicks turns it on and than 1 click after for the heat cycle to start

Focusv said only the base so I sent the base in another box.

The post office asked what it was and I said a vape base warranty. She said That ain’t media! so she said she will rebill them.

Very nice! When focusv said they’ll ship me a new atty they said to “feel free and try to fix it, we sending you a new one” I tried to qtip iso but still was some wax on the c. Disc. So I soaked the whole thing in 91% iso for few mins and dried it off still didn’t work. So than I pressed a...

Ditto! Did u ship back your carta? My guess they won’t mail it til we mails ours back? (Mailing mine in 15 mins). Keep me posted if yours ships! My original carta worked great quartz on the iOS app around 630F+ 10 sessions later, dead base, cracked heating element. Focusv told me to ship...

Still on the original base tho right? Thanks

Technically it stopped working after 4 hrs.. but I’m slightly venting (annoyed ppl have issues with replacements) I will say focusv has a wayyyy faster response time. I’d rather slightly vent on here before posting reviews, to be fair to the company.. since they do have a quick response time...

Is that your original base or replacement?

I got a shipment tracking email on 4/30... its 5/2 and tracking says “still waiting on item to arrive”. Ugh.. my peak last a month b4 burning out... carta 24hrs. Peak-1 Carta-0

Nope doesn’t work. FocusV thinks it’s the base and atomizer. That’s how mine was for 24hrs and doesn’t work at all now.

Yup, and than I got it to have one light but did nothing when you click for lvl 1 heat.

I was told the same thing! But mine doesn’t work even when plugged in.. I sent them a video

What’s a DOA?

tried to pull the gold ring out more to give it a better connection. same issue. Good thinking tho.. Spoke to christine at focusv today.. she says its most likely the atty. Said she will mail one out when she gets to my warranty request. She said I can keep this one and tinker with it to try n...

I noticed it blinks 5 times and the booklet says 5 times is a short circuit... my question is how'd it short circuit.. and why did it work after charging it to 100% when it blinked 5 times than as well? ughh I just wanna vape successfully again :( tried that still no luck

Hey guys.. I received my unit yesterday and when i pressed the preheat it would blink blue than blink green and not start to heat up... Battery was 50% so I charged it to 100%, worked like a BEAST for 10 sessions.. went to use it few hours later and bam... same exact issue... blinks blue once...