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Where did you read that the warranty is 3 years if bought from S&B? I have never heard that before.

The reclaim tastes like crap if you try and vape it. I put mine into caps and eat them.

They definitely aren't the great company that they used to be. They used to be known for their customer service alone regardless of the quality of their older models. The change was so apparent with the release of their portable units that I honestly thought they might have changed ownership or...

My retailer sends me a shipping label and I just return it to them here in Australia. They look after everything else for me.

I have always received a new unit when I have sent it back for a cracked casing.

Can you link us to what you have read about the plastics? I am sure everyone here would like to have a read if it concerns the plastic our units are made from. @mightyhigh How did you go with the username?

That's really interesting. Can you link us to what you have read about the plastics?

My unit honestly doesn't smell unless there is a cooling unit on top.

I have never vaped above 198c. There is no smell to my unit at all.

I am talking about the standard plastic chipping around the oven in the casing problem. One unit had the battery problem and went back in January. The next two cracked after around 2 months each and the last unit is still going strong after 3 months of use. I am extremely careful with my units...

The unit cools down incredibly faster if you remove the cooling unit from the heater after use. I have found that by using this technique I don't have any more problems with my heating units cracking.

I have never heard of them compensating customers for postage. That's great news, good on you for asking.

Put the sealed jar of ISO containing the cooling unit in a warm water bath for the 30 minutes. First unit had the battery problem, second and third units all cracked after 2 months of use. Since I started taking my cooling unit off immediately after use I don't have issues with the oven...

This guy just received a 2.08 Crafty from Puffitup: https://www.reddit.com/r/vaporents/comments/3hint1/first_pics_of_crafty_firmware_version_208/cua4crd?context=3

I am on my fourth Mighty in 8 months...

What percentage ISO are you using?

Just hit the report button.

Always at Puffitup. Ask them for the FC discount!

I thought it would make a difference to me but there was no change whatsoever. I was hesitant to clean my oven and bottom screen as I didn't want to scratch the oven. I decided I'd leave it and experiment with the new unit and make an informed decision. I honestly thought there would be...

I don't touch the bottom screen at all, never have.