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Hi, Yes, something is wrong if your batteries are getting that hot. Please contact us via email for warranty support for the charger. -- Magic-Flight

We are working on that -- will let you know as soon as we have one. Edit: Also, for those who are asking, we are expecting to have the power adapter fairly soon -- we are expecting to have alpha test versions of the production prototypes by the end of next week. It will not be long after...

A couple of technical corrections -- 1) it is not a "short" per se -- just a fairly low resistance. Electrically and physically the difference is *very* important. We do NOT recommend that anyone attempt to "do this at home" and actually short the battery -- severe battery damage will result...

We had at one point experimented with making glass covers. Although the notion was popular, the practical realities are something else. Its mostly "big picture" sorts of things, like robustness, build process, warranty support, etc. Most of the issues were discussed early in this thread...

Wikipedia: "The self-discharge is 510% on the first day and stabilizes around 0.51% per day at room temperature". My own heuristic is to consider them as "needing recharge" after two weeks of shelf time. LSD batteries (the kind we ship) are much better at charge retention over time. In...

Hi, That is correct. Batteries in series means hotter and faster. Batteries in parallel means lasts longer, with similar temperature and times. The main considerations are that the wiring have very low resistance and that the switch can handle the high amperage for more than a few uses (the...

Hi, Heat does help to soften the residue along the bars. Soaking the brush in ISO and then brushing clear while hot is also an option (make sure to keep the brush bristles at least damp ISO while doing this). As for the inside under the screen, scraping is really the only option. Bear in...

Fairly simple, really: the notion of "flying high" without an airplane is just like magic! The Box gets you there, so that is the "launch" part. The idea for the name just occurred to us one day and immediately on hearing it, we knew that it was perfect.

Hi, Sand is inert -- should be no problem either way. -- Magic-Flight

We are surprised to! We never ship 15 minute chargers from the factory. Where did you get the unit bundled that way? Getting too hot is not good for the batteries -- it tends to ruin them. Obviously, we cannot warranty something we did not make or ship. Was that charger the only one...

Hi, Yes, they do. -- MF

If you order from the BlissSville.com site, you can get them without the charger -- less expensive that way too. ??? We continue to make minor improvements in the fit, form, and function -- perhaps this is the reason? We ship to many countries around the globe. Typically we require that...

Hi, Yes, we really do mean it -- if you contact us in 20 years with a broken box, we will issue a replacement. The standard assumptions apply -- that we all still exist, etc. Contacting us by email is probably the most reliable means. We try to answer everything within 1 business day. --...

There are lots of graphs, but the release process is rather involved. I tried to pick ones which were the most interesting and provided the best representative significance of what was going on. Actually, the first three graphs posted were no-inhale conditions. One of these displayed 15...

Hi, Unfortunately, each chemistry needs to be understood in its own terms. Trying to reason the behavior of NiMH batteries on the basis of Li batteries makes as much sense as trying to figure either of these out on the basis of Lead Acid batteries (used in most autos). For example, if you...

Hi, We have one specific recommendation: check to make sure that the batteries are seated firmly, neatly, and completely in the charger bay. The charger should have a thermal switch that monitors the battery temperature. If the battery is not inserted all of the way to the bottom of the...

Hi Heartvapor, Actually, we have never tried it or researched that -- so we are not sure. We have had a lot of people ask, and were specifically requested to put it on the site as a "possibility", but no one here has ever attempted that material that I am aware of. The prospect is, quite...

Hi Audiodelic, It will probably work. The main problem with concentrates is that some of them turn (somewhat) into a liquid when heated. The liquid soaks into the screen, making it fairly difficult to clean. This is mostly a cosmetic problem, rather than a functional one. The real hazard...

Most people ONLY receive the two batteries. The extras are indeed extra -- they did not come from us. They will probably work -- just not for as long. Think about 7 x 15 second hits, instead of 15 x 15 second hits. No worries about it -- doesn't matter. Be aware that the yield of nicotine...

It draws appx 15A. The quality of the batteries matter. Human Being: Did you get any peeled batteries with the unit at all? There should have been two -- these would have correct ratings. If you did NOT get two already peeled batteries, I need to know ASAP so that I can take corrective...