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I also realized, from the note about the graphs being read backward, that the image you posted has the same mistake. The graph image needs to be flipped left to right and the labels/pictures re-associated. When I first looked at this, I honestly had only enough time to glance at it and say...

Yes, this is correct. In regards to the graphs, there is one very important note I forgot to mention -- read the graphs from right to left! Something I can see when the graphs are dynamically generated but which does not actually appear in a static image is that the red dot on the left is the...

Its not necessary -- given your clear interest in doing the right thing, we have even more reason to trust. The mere fact of your report being consistent with the details of our earlier experience is enough for us to have a reasonable sense of what happened. Our QA department is good, but not...

True, there is the possibility that the polish would 'flash' when used outside in direct sunlight. Yes, we have. Extensively. It turns out that the shape, size, and angles of orientation all matter. A lot. Surprisingly, these additional aspects make the surface area of contact factor one...

It is. Took a really long time to get to this point, but now it is rather satisfying and fun. It is our hope to be able to continue to do innovative work in this area for a long time. A true Knowledge of What IS enables us all to live more interesting and more meaningful lives. Therefore...

It Looks Fabulous! Thank you for the cool graphic! Edit: your username is so similar to mine that I had to look twice to confirm that I had not mistakenly quoted the wrong person lol EDIT2: I have also just realized, from the note about the graphs being read backward, that the image you...

Over the last month, our supplier of battery chargers has become a bit "flaky" due to various events (this sort of thing happens), and has been sending us a several different models for bundling with the box. (Note, we are not in the charger making business -- we do not make the chargers -- we...

Surprisingly, some battery manufacturers change their specifications fairly frequently -- we have not tested the La Crosse batteries recently enough to be able to advise you for sure that they would fit. If other people have more informed opinions, perhaps they will comment. We have received...

A company -- a business -- is more than simply a collection of its products and its people. To truly be "successful" in a more meaningful and lasting sense, rather than considering just the functionality of things, it is also necessary to consider the values embodied in them. We use wood not...

They are IMEDIONS -- they are LSD batteries, and they test out as having slightly better performance and energy density than even the Eneloop batteries (about 12% more). Quite simply, those are the very best batteries it is possible to get for use with the Box. -- Magic-Flight

Hi, It is possible to use the Box to try to separate out different components while in use. However, the Box itself was not really designed for that process -- actually the opposite is somewhat more the case. To get just one component at a time, a desktop unit would probably be a better...

One way to check the charge is to see how bright the light is. If the light is not very bright, it might indicate either that the battery is not making a good connection or that the battery is not fully charged. Check to ensure that the battery hole is completely clear of any debris and that...

Hi, We have had some people indicate that they were having problems with that specific charger. We have since discontinued using that particular model. Please contact us privately if the charger continues to be a problem. -- Magic-Flight

The basic idea and structural/systemic basis for that aphorism is presented in a book of philosophy called "The Immanent Metaphysics", and is original to that work. It is believed by the author to be the single most useful/practical idea possible to communicate to a wide audience. As such, it...

Hi, Near as can be determined, the MAHA MH-C9000 is the "best" charger for all NiMH battery types. It is also somewhat more complex to use and is among the more expensive. However, for the Sanyo Batteries specifically, the Sanyo charger is "best" -- it has the most smarts tuned particularly...

Hi, For a really inexpensive replacement stem, you might find that there is a drink straw size that fits -- try different ones from different places -- it is likely that at least one will work. The band is custom -- we have them manufactured to our specs due to the odd size. I don't think...

Hi, I had a look at the specifications for the monitoring equipment you linked to. It looks great except that they say it will track 5V and above. The Box tends to run at about 0.75V so direct measurement with that equipment may be a bit tricky -- but definitely keep us posted if that works...

Actually, I do care. We have the warranty in place for a reason. While we acknowledge that there will be those people who (for whatever reasons) do not like/appreciate our product, we are absolutely committed to ensuring that there is best possible opportunity for success. If there is...

Hi Spooky, Given that you have tried everything posted on this forum, can you email me the results of your temperature calibration test? The mere fact that it heats up is not by itself sufficient to determine that it is heating up enough -- there are certain minimum temperatures that are...

Hi Howie/SneezyJ, The reason I replied Spooky was in answer the specific implied request for clarification in his leading statement "I do not understand the moderators actions...". Regardless of whatever else was being written, this was a fair request for additional information and one which I...