Search results

Hi, It has been a little while since I have a chance to post regarding some of our more recent activities. In addition to developing new products (which always takes longer than we think to get right), we have also been focusing more on artistry: As an extension of our continuing interest in...

Yes, that is correct

Hi, Given the recent battery discussion, I wanted to let everyone know that we have started offering the MF custom designed batteries (made specifically for the LB) on our website (previously, we only had been offering them with the premium wood kits). Any retail orders placed directly on our...

It is best to use them "mostly", but not completely. In other words, it is ideal to run them for two complete sessions (with some time between sessions, if you can -- if your technique is good), before recharging. Running them completely to absolutely empty is probably not really good, and...

Hi, I actually know of the incident your mentioning. One of our UK distributors asked to purchase the kits without the chargers, since at that time, we did not have the appropriate plug adapter to ship with the kit, even though the chargers themselves would work just fine. Unfortunately, the...

Hi, In regards to the discussion of the batteries, as a representative of the company I have the 'authorization' to /suggest/ the following information. Yes, we had previously done Beta testing on a new, special battery, designed exclusively and specifically for use with the MFLB. It is a...

Hi, If you you read this in time, you might get one for free. As part of a giveaway we're running on Twitter, Facebook, and Reddit we allocated 25 Water Pipe Whips to be given away to the members of Fuck Combustion. Just fill out the attached form with your mailing information and FC username...

Hi, The light should change as your moving the dial. The dial controls delivered power, and the light brightness reflects the current level of power the box is receiving. With the dial, you can have either 1/2 (half) battery power, or the equivalent of 1 and one half battery power, or...

Hi, This concurs with our observations as well. Variation of technique may help to some extent (did you try micro-hitting? -- it is the least susceptible to this effect). The right batteries can make a huge difference. We have also found that to be the case. Do you happen to have a PA...

Hi, We have been looking at things along these lines. Working with glass requires a very different kind of tooling than we currently have on hand (we are mostly setup as a wood shop), and so it will be some time yet before we are ready for a new release in this area. I can say that it is on...

Hi, If the material is nice and dry, you can pinch off a couple of bits and put directly into the Finishing grinder -- it will give good results when used by itself. Pre-grinding with the Nano grinder is best in situations where the material has moisture in it. As far as the difference is...

Hi, As with the Box itself, we have attempted to design it in such a manner that will not require much cleaning, if at all. The main assumption that makes this possible is that anything that goes into the grinder is very dry (this is true for the Box also). Same as with a metal grinder, it...

Dear UncleJunior, The intent and ultimate meaning of our action has always been (and remains) to enable others to breathe easier in their lives because of what we do in ours. There is something of a moment of joy in seeing another persons face light up in surprise and enthusiasm -- a...

Hi, By way of a new accessory introduction -- and after many months as a ' stealth project' -- we have just released to our website a wooden grinder which is special purpose built specifically for the Launch Box. It fits directly over the bowl and grinds dry herbals to a fine powder like...

Hi, Also, one thing you might need to check is to ensure that the PA is making good contact when inserted in the battery hole. If the PA is not making good contact, particularly at the negative contact ring (on the side of the PA where it goes into the Box), this can decrease heating...

Hi Quetzalcoatl, Glad that it was of some help! Hope you feel completely restored soon. We agree -- the notion of temperature is at best only a rough indicator of what is going to happen when. The notion of available energy and the latent heat of vaporization, the available surface area...

Hi, You may want to be sure that the material you are vaping is completely dry before use. If it is generally too wet, it will cause the terpines (smell) to condense in the Box, causing the buildup you are noticing. If you switch to perfectly dry material, the smell will most likely dissipate...

Hi, We do design changes whenever there is a reason, though not usually by season (the year). There have not really been any significant functional changes this year so far. Mostly, we have been working on setting up for more artistic touches rather than functional ones (though there are a...

Hi OF, Thanks for the note -- I sent it on to the person who maintains that webpage. In regards to having an official MF water pipe, I can report that, yes, we have been working towards that. Some of the designs currently being discussed are very interesting! Hard to say when they will be...

Hi, The analysis here is correct as far as it goes. The main ambiguity of interest is the possibility of an already promised replacement -- something which can be checked in the service logs on our end. Usually, we have a record of the explicit number of the Box issued to a given postal...