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I'm going to give a simplified answer to this question as I'm regurgitating the summary from our engineers. There are two heat sensors in our unit, one on the PCB and one in the heater. There are times when the ambient heat that accumulates in the cavity where the PCB is housed rises to a...

We don't have a sample size large enough to say definitively but based on the cracked glass that we got back, these were from units that were running too hot with the heater wrapped extremely tightly around the glass. There was also an issue with the way the temperature was being measured that...

Congratulations to the Herbalizer team. I know it has been a long, tough road but you guys endured a lot and your efforts are really paying off. I'm stoked for you guys and look forward to see more reviews come out!

Everyone is entitled to their opinion but I don't there have been many others that were disappointed with their glass from Swagger.

If you keep the ELBs clean, they are very easy to pack ;)

I haven't checked this thread for a few so apologies for not jumping in and responding as we have been heads down trying to get the new product out. We are a bit behind schedule but we were able to identify some issues that would affect how the temp range on the dial would work. That has now...

The EVO uses a completely different heater than the Cloud - in the EVO, at maximum setting, you may notice a light red glow but it shouldn't be overly apparent unless you are in a dark room. With our older heater, the red glow did signify something going wrong with the heater but not in the new...

The Swagger team is actually buddies with Gordoscientific so expect to see some updated recycling HydraTubes in the near future. We got an extra special one in the works! TGIF!

I wrote another blog detailing a Northern California Mayor in support of legalization - would love to hear your feedback. http://www.vapexhale.com/blogs/stonemonkey-blog/10897453-mayor-of-sebastopol-supports-legalization

We typically test for min/mid/max levels but we have noticed a few units where for whatever reason, the temp range isn't linear through the entire dial and gets compressed like @Fame Is A Vapor unit. I'm at our engineer's place today to figure out what is causing these strange inconsistencies...

Just to clarify, we are specifically talking about the 220V version and the change there is a non-factor at the consumer level due to the fact that these are smaller components for the PCB such as resistors, capacitors, etc etc. We just didn't want to select components that are no longer going...

Yours is running more at the proper temperature than the ones that are combusting at an earlier position on the dial. There is a device that we are coming out with for concentrates that isn't the two cap method and suspends the oils closer to the heat source. Just sit tight as we perfect the...

I just checked the support queue and every ticket has a response. Please open another ticket as the system shows no one is waiting for an answer right now.

I believe a few straights have already gone out, may have seen a video or two already but the rest should go out in the next week or two. Our goal is all IGG and pre-order by end of month.

wow I saw the first revision of this post last night but now that I get to see the full version... HOLY SHIT. Makes me soooo happy that you are so happy! Chicken soup for the soul for sure! ON ANOTHER NOTE VapeXhale is going to try and win a Techcrunch Crunchy award this year. The two...

I think the answer to this question no longer holds any relevance because we are manufacturing everything ourselves now and not using contract manufacturers anymore. I'm not going to go into details as they have been discussed ad naseum in the other thread but what I can tell you is that now...

I wasn't responding to your post per se, just wanted people to know contextually what I was answering even though in retrospect, it is self explanatory. @supreme_cloud - you will have to re-register and it comes with a new warranty :)

Considering my last update was just a few days ago... I'll give another one, the goal is get all IGG and Pre-Orders out by New Years. I find it funny that people think that all we have to do to run a business is manufacture these units and everything is good. There is so much more to do with...

This will first be for her magazine with potential of becoming a show as well. I understood the importance of getting the right person who could articulate the power of our sacred plant to the masses in an educated way. After speaking with you yesterday, I have ALL THE CONFIDENCE in the world...

That is AWESOME!! winner winner chicken dinner!