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I wonder if everyone else knows this and I'm just slow... The "chamber component" comes with a convex and concave side. The upper illustration on this page https://tinyurl.com/y7dg4r7e shows it being inserted "tabs up", which would be with the concave side facing upward as well. IOW, resembling...

Does this help? https://tinyurl.com/y2pax7eu

Because I've used this site to learn quite a lot, and I'm very grateful for that, I want to put something into the record for others who come here to learn about the Legacy. I'm hearing about a great many problems with individual units. Of course, that's only natural. People who aren't having...

Yeah, the basket and the component won't work together, making the testing more time-consuming, so I don't have final conclusions yet. It is possible that the basket alone may prove the most enjoyable arrangement. About the magnet falling off, that's odd and very unpleasant, and I'm sorry to...

It may be heresy to suggest this, but I think I prefer the performance of the Legacy before the new chamber component mod. It seems to me that I have to really raise the temperature with the mod in place, whereas before, though heat distribution was uneven, I could get better effects at lower...

If this is a problem I should think it would be simpler to snip the descending part of the silicone gasket just a tiny bit, so that it cannot raise the lid. No? I mean, if it's a problem, and the best thing would be for the company to replace the unit on warranty, obviously, because mine...

I see. I was thinking of the old-fashioned stuff we used in lab experiments.

Is heated steel wool safe to inhale? My recollection is that it is not.

Well said. I spend much of my life in a place where the culture of service is at the apex of virtue, and most businesses in the West don't get it at all. I applaud you and all who recognize the meaning of the customer/business relationship. It really is paramount, and Airvape, though pretty...

Thanks for this great tip! They were annoying, and now they're gone without a trace.

I had pre-ordered, yes. I'm not sure whether you're referring to the Legacy or the Grasshopper. I did in both cases (always interested in technologically innovative convection devices). In the case of the Legacy I remember not liking that it was taking a long time to come to market, but there...

I understand the feelings expressed about something being wrong here. People bought a 1.0 version device — there's always some risk in that — and found some design shortcomings. The company tried to address those and spent money doing it. Many companies would just let it ride until the next...

I'm fanatical about cleaning, and I've got that, as well as filling, down to a dead easy system. Couldn't be happier with performance at all temperatures. You're correct that a lot comes down to cleaning and packing.

That's the mail that I received, but when I first responded, the wrong promo code was activated. I wrote to CS and they fixed it. However, note that although the two update parts are supposed to be included with the accessory at 50% off (I got a spare battery) it won't mention it on the invoice...

Not sure how to respond to those up appear to be up-in-arms about Airvape's consumer practices, but I contacted CS about the problem with the discount and they got back to me _immediately and courteously_. For the record, I think the Legacy is one of the best devices I've ever used, and I've...

For those inquiring about the new micro-doser and chamber insert, they're sending it for free if you purchase another accessory item at 50% off. However, their promo code isn't working for me. I've sent them a not on it. It seems to be an issue between them and their fulfillment service, as far...

If you pack tight you can start at a lower temperature. When I do I start at the second smart path line but stay mostly in the third. Pack looser, and my pattern has been as you describe. The tight pack calls for a stir after a while, but that definitely picks it up. I also keep screen at the...

Nine months ago I was told I'd have my RMA unit (which they'd had for 1.5 years) back in 60-90 days. I recently pushed it again and they said sometime next year. There's nothing behind anything they say.

As I say, I'm grateful for your efforts and your honest appraisal. I'm not losing sleep about it, just sort of saddened. But I suppose the bottom line is that I hope good fortune comes to them and all who've participated in the project.

I wish you really could help. You tried to help me, and I'm grateful, but HL got back to me to basically tell me to go scratch myself. They've had a broken hopper of mine for two years, and when I requested it back they said something along the lines of maybe getting to it next year. They also...