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AJS, love the vid. Couple questions since I'm an old-timer and new to this new stuff. I have a very, very similar water tool, a "Luke Wilson" bubbler. I assume you are using a male-to-male ground glass coupling. I'd love to avoid the tape - what can I look for in order to get this going...

To try to be clear, I have no bad feelings towards RBT. I chipped in early on, I have waited a real long time, and I will now wait longer for stuff to be addressed. It is all good! I hope my first experiences were conveyed correctly, if not, I LOVE THIS THING! I WANT TO KEEP ON ZIONING! I...

Farkas - What I would do is to simply use the unit as normal, but set it in a VERY safe location, like in a casserole or similar heat-proof dish on top of a trivet. Leave the unit alone for an hour or more and check on it. I would not leave it with batteries in over night until you have passed...

Huge bummer, mine just did ye olde "don't leave the battery in" trick. I used it about an hour and a half ago, and (gasp) did not remove the batteries. Went back to take have a touch-up sesh and actually burned my finger on the wooden exterior when trying to pick it up. I took the batteries out...

Last night I took the Zion (no cute name quite yet) with me to warm up before a sitar/overtone singing concert. While not as truly portable as some rigs, it was no problem to bring and the self-contained nature of the whole kit is quite nice. I am in a legal state but I nonetheless felt discrete...

What can I say... it works real well. Excellent flavor with the dial in the middle and robust heating with thick vapor with the dial cranked. Needs much more experimentation but that will take time. The one nitpick is that the knob is slightly loose in its housing. It is fine with a gentle...

The train has arrived! Will look forward to a maiden voyage this evening. Pleased to see that the stem I ordered from theoregonglassblower and held onto for 2 years fits perfectly:

It has arrived! There is a number "100" inside, not sure if that is the unit number, but I will pretend it is because that is a pleasant number. Thanks, Ryan!

Thanks for the number. Had a good talk with Ryan, good guy to talk to as everyone says. My package will be recalled and redirected. What's a few more days after all this time? No problem here...

I also received a shipping notification, to the wrong address (I've moved in the past two years). I've sent in my new address 3 times now, and also instantly forwarded the shipping note with address correction back to Ryan. Here's hoping he didn't actually drop them off yet...

Turns out I did get the mail after all, but it was automarked as Spam for some reason. Woohoo!

Thanks, I mailed, as I have done a few times before. We'll see! ¯\_(ツ)_/¯

I'm at over 2 years now, and did not get an email yet, but I will remain hopeful. Someday, maybe.

Quiet as a mouse here, as my 2-year orderversary comes and goes (and it coincides with my birthday, so all the more poignant.) I guess the new iphone will be announced pretty soon, so we can jump on that?

Have any of these new units arrived for anyone? Been eerily quiet here lately. I have about 2 weeks til my 2 year anniversary of my order...

Thanks for the review, sounds great! Here's hoping we all squeak under the 2 year line... The silver lining is that this thing has tested my patience on a level which only stern meditation can. "Tao" indeed!

Not to get political, but I am just hoping these are complete before the laws we've been so patient with over the decades are rolled back!

Been on the train since Aug '15. Been through all the stages of grief, now bemused is the dominating emotion. I remain consistent in my belief that customer support is a crucial cornerstone of a top-shelf business and, as it is increasingly rare, this is low-hanging fruit for shrewd...

I remember (8/15) because I had to start spending a lot of time in a distant city for work and wanted a home-away-from-home desktop-but-small unit. The Zion looked perfect, and I was told it would be a month or two wait. I ordered the whole kit w/ batteries and charger, and do hope the batteries...

Glad to hear some headway is being made, and deeply appreciate the updates and attempts at transparency. I've been patiently waiting since August of '15. At this rate, I am just hoping it arrives before the collapse of civilization (or at least a re-criminalization of herbal equipment), which...