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@Enchantre thank you for the Suggestion . The screens you have ware die cut. now we are using laser cut SS screens so the loose treads are no longer an issue .

@EveryDayAmnesiac The problem is your coil shorting out, it must of gotten deformed during cleaning and now the unit senses that there is not enough resistance of the coil . just check if the coil is touching each other . once you straightened it out plug into power source it will reset it self.

Hi @Enchantre Our new website should launch shortly, where the replacement parts are going to be available but in the meantime I can help you , just call me 888/686-5432 ext 170 or email me joe@ipuffusa.com for °k please email me I will send you our European distributors contact info

@blackbur this is a very unfortunate situation. As I have mentioned on the phone this has never happened to us before, I'm sure that other people on the forum would agree that our customer service is second to none, we are doing everything to make sure that every Elevape Smart user is...

Thanks for the feedback . unfortunately no one is running 10.6.8 in our software department on there machine . so it was never tested on that particular version , I already spoke with them and they will look into it.

Hi fellow Vape enthusiast, Thank you for your reviews and suggestions . @k. Sorry to hear you are having issues . Please Fully charge the unit and contact me I'm sure we can get you back to vaping in no time.

@marduk please contact me . I should be a verry simple fix . @mephisto Please contact me I think there i a very easy fix.

Chillersnov8p if you send me an email will send you the link to the a new software ver 12.2 please don't forget to uninstall the one on your pc now .

@Kaptan , your unit will ship already with the 12.2 firmware . But make sure you download the latest software from our server it will be uploaded tomorrow afternoon. @mephisto thank you for the kind words happy that you are back to elevaping ;-)

Hi Fc users sorry I have been out for a while I was traveling. Marduk the reason you are getting inaccurate reading is because there is a software update to the firmware upgrade that is running on your unit , if you send me an email I can send you the link or you will be able to download it...

Thank you , and sorry again to keep you guys waiting. The lifetime warranty is protecting the most expensive part of the unit, and that is the motherboard.

Sorry for the late reply I have been traveling. First of all, I would like to thank all you guys for what you are doing for the vaporizer community. I have read some very intelligent questions and comments. First a bit about us. We are a midsize contract manufacturer located in San Diego. Our...