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I paid $35 for a prefilled .5 of their Jack (clear plastic cartridge with shiny metal mouthpiece) from my dispensary. I didn't like the flavor (had an extra pine flavor added that was overwhelming and harsh on the throat). I didn't have issues with leaking, just screw the mouthpiece down tight...

^^^ I agree completely. I understand the people who want to make the most concentrated liquid, and I see the use in that, but it's also wonderful to be able to adjust the concentration to create a casual puff liquid as well. I've settled at about 1:3 ratio of concentrate to liquid (I'm...

After support reviewed my second video showing the behavior of the replacement battery, they suggested that it's likely the charger that is defective, not the power units (since, what would be the chances of having 2 defective power units?). I borrowed a similar charger from a friend and it...

Not trolling, started an account to share more info. Not every unit is perfect experiences. I can share a link of the original video of the defective battery that I made for Puffco, and make a new one to show the current behavior if you'd like to see it (ie: think I'm here lying or something).

I enjoyed mine for a couple of days and then the battery unit failed. Any interaction with the button (hold, tap 5, tap 4) would just cause the light to blink. Completely nonfunctional. Support responded relatively quickly. They requested a video to show the behavior then they sent a packing...