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I get that, when I replied I was thinking about amazon lol I guess we become used to waiting things asap.

Emailing once a day unacceptable. Apart from that no issues with BCG at all, just Suprised about the issue.

The bottom one keeps coming out of mine now emailed customer service there going to send a replacement bottom, but there not v quick in replying once a day if that, and it's not looking good with people still waiting for orders. Won't let me upload a pic

Anyone else's BCG magnet fell out the bottom?

Haha I was just going to write that. Let me know if you find some

Ahhh shame thank you

Thank you both I've got a silicone skin. I'll have a look for that WPA is it available in the UK? Also has anyone got a link to the screens it uses?

Ive just got one of these as an upgrade to the V3 pro any accessories I should get? I'm planning on getting the WPA adapter

I hope they sort it out. Same reason I've been looking wanted something which packs abit more punch than the v3 pro when out and about,in home I've my mighty +

I was looking at getting one of these but the last few posts are starting to put me off. Doesn't sound like there customer service is v good,tbf I've only read the last 3 pages.

Are the other colours available in the UK yet? i can't seem to find them only black atm.

The tip does get got but that doesn't bother me enough to use the tips. Its a shame the device is beautiful. No nothing different we tested at 210c for 6 mins each using a cap. I think even with a silicone sleeve it wouldn't make much difference but then again I've not used one on a vape...

The shop is going to do a refund as the device gets alot hotter than my friends, and especially the battery is v hot. He wasn't v helpful and told me not to use it over 210c and for no longer than 4 mins which is daft considering it can go up to 230c? And do 4, 6 & 10 min sessions. I've...

Well after speaking to the owner of the vape shop I bought it from he's telling me not to use it above 210c and for no longer than 4 mins 🤦🏻‍♂️,he doesn't seem interested that I might have a faulty device and has been extremely rude and aggressive with him responses.

My friends got the starry 4 in black and she's not experiencing the same heat issues

I didnt get one in the box. The device looks beautiful so I don't really want to ruin it with a silicone cover, I thought they'd fixed the device from getting too hot?

I was abit hesitant to post about the units temperature but it's definitely a problem,it gets way too hot and I wouldn't feel comfortable putting it back in my pocket or case until its cooled down.

I've been using the xmax starry 4 now for a week and I've noticed it does get worryingly quite hot after 2, 6 min sessions