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Trevor reading emails over the weekend? I suspect their 4/20 special may have peeved a lot of folks waiting for months for the return of their hoppers, along with the number of PayPal disputes increasing. Squeaky wheels are not helpful when you have a lot of angry customers and need to keep the...

this was exactly the issue that I had with my SS unit (old mechanical backend). I had to jiggle the switch end to get it to work and sporadically the back end would get painfully hot. It reach the point that the unit never went to blue lights, would stay red and then auto shutoff. I could...

Sadly, both of my GH (titanium and ss) are now caught up in repair jail, one in March and one in April. Olivia has just suggested to me its likely a month or two before I see them back. The issue is the volume of part manufacture they can do in house (maybe the heater and or heat sensor?)...

I would send an email to Caroline in Customer Service. explain to her what is going on, and tell her you are happy to send it in again, and ask her for some guidance/help on getting it resolved properly. It's odd that it keeps coming back still not working right... even when my RMA 's have...

Along with his, I also occasionally just heat an empty chamber, and draw heavy for a few big empty hits. And keep the mouthpiece screen clean so you have better draws. It all helps keep it a bit cooler.

With all of the questions on V1 batteries versus v2... I generally use an XTAR charger (VC4>. I've noticed that the GhB1 batteries charge to about 1/2 of the mAh of the GhB2 if I charge them from the GH going to blinking red lights (battery drained). That would correspond - it feels like I get...

I moved to the GH from a one-hitter, so to me, it is not as harsh as that - but clearly harsher than some folks like. I also accidently found while taking a few hits with a strong peppermint in your mouth really cools it also (or at least cools your throat). I use the GH on temp settings 4.5 to...

I always hand it off turned off, and since I use it pretty much on setting 5, I always warn them to turn it off after counting to 5 and draw a bit longer. Otherwise, massive hit, and the next person listens after watching the hackathon. :ko:

I'd drop Caroline at Hopper Labs a note and ask her. She's usually good at responding to those questions.

I tend to take big deep draws at somewhere between 4.5 and 5 on the Hopper temp scale, turn off the unit at the end of the draw and go an extra bit to clear out the heat. With the original MP, 10 -12 secs. Now with the PFE, a bit shorter 6 - 8 seconds... much Less resistance when drawing. I...

I have been using the new FPE on both my SS and Titanium units for the last week or so. I do not use it with glass, but have replaced the original MP with these. I like them a lot. Much less draw resistance. Much cooler to the touch. Experimenting, I've tried heavy inhalation draws and light...

It's been some time since I posted last. Early bird SS and TI. The GH is my daily driver, and it gets heavy use pretty much 4.5 to 5 on the temp scale, all day, everyday. It's used mostly by myself, but occasionally the spouse will join. I use an external charger, (I keep/use their original...

He has some great little battery caps/holders. Have enough for half my batteries - my preorder and batteries arrived - I needed to order more.

So over the weekend, I had a Grasshopper battery in my pocket - my @Ratchett battery holder (which is awesome) was full so I couldn't fit this battery in it. I also had my keys in that same pocket (keys+unprotected battery=bad). It began to short out - it got hot enough before I got the keys...

I have been using the XTAR VC4. I run it off of a powered USB hub. Works great. I only use the GH charger in the car.

My Purple Ti preorder Hopper just arrived! Very exciting! My early bird SS unit since July has been my daily driver. Some immediate observations (non-scientific): The Ti unit is noticeably lighter than the SS unit. I actually think I like the heft of the SS unit a bit better, but that could...

Dec 2014.

Another address confirmation for purple TI. What a pleasant surprise....

Setting "estimates" on delivery is a really simple process.. For goodness sakes, it's math and they are engineers. The formula for units per day is timeperunit (75mins) x number of assemblers x number of hours - replacement units. This tells them how many they are making a day - I'd guess maybe...

I ordered a second unit (TI) when I received the address confirmation for my SS. I'm still waiting for it to be ship... It did not ship when my backer order shipped. Maybe this month, until they change it again.