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It's really hard not to take things personal. I put so much time and effort into these projects that they feel like my children. I except constructive criticism fairly well, but sometimes I do take it personal. I'm going to have a meeting with my team and see what we can do to provide better...

I have rethought my stance of not posting. I will continue to be an active member and keep you all up to date. However, I will not engage in negative arguments. I look forward to providing better customer service than I have in the last few months. Thank you for your patience

Yeah, I've done a horrible job of marketing baker so far. I haven't spent $1 on advertising, and it shows. I'll get that fixed, thanks. I'm exploring options for them, thanks for the idea.

That's not what I said at all. Anyways, I'm sorry you're disappointed. I hope u find some enjoyment from your pnpro.

Also, keep in mind I have to change out the Pongs in the units we have in inventory. I have 1,000's of pings that are now paperweights. I've suffered huge financial losses trying to fix these issues. I don't expect sympathy, but I'm not selling the people gpongs and driving my rolls Royce to the...

I make products in the USA. They take time to make. I was waiting to have the proper amount of inventory to issue a return as well as trying to figure out how to go about the return process. Sometimes things take a while. And I haven't been selling them, I gave the first batch to our vendors...

The baker has been out for months so I'd be late to the party if I wanted to PR the product..... And I could care less about PR. But it's pretty standard for anything I say to be considered a lie or an angle shoot lately, which I guess proves my point that this is a hopeless battle. Seriously...

Hello, I would like to clarify a few things with you all. 1. Yes, I have stopped posting on all forums, not just this one. I find it counterproductive to argue with people online. It's a fight I can't win, and anything I say is disregarded as a lie. I enjoyed posting here, but this will be my...

There isn't a word of truth to that. Simba glass is a 12 man factory in the same warehouse complex as me, I can assure u I don't live in china. But, someone did say it on the internets so there must be some truth somewhere!!

I'm waiting on engineering, this subject is out of my skill level. I don't have a comment or a resolution. I've spoke with engineering, they are aware of the issue. I am a sales/invention guy, not an engineer. The fact someone is upset that I wrote "4-6 weeks" to answer someone else's question...

4-6 weeks

If things ever turned sour for me, I plan to move to Cuba and roll cigars or advertise myself to famous rappers as a personal blunt roller, I can cut a swisher and make it look like it did before I took the tobacco out. Not to brag, but my blunts are so good the cops mistaked it for a real...

I spoke to engineering today, he is 4 weeks out on his pong with glass insert. It's a really solid fix that eliminates in issues we have seen. I would suggest those of you that can wait for this part to wait, you will find your pinnacle fully functional and stealth that was intended in the...

Seriously man, there's no money on earth worth reading your posts, I'd be happy to refund you out of my pocket to never have to talk to you again. That's my official CS stance, feel free to contact me for a refund. Ok, what you have is engineering a first attempt at a solution. We ultimately...

That makes two of us. That's the box for engineering a solution, but that's not the approved piece. I will look I to this ASAPASAP

That is not from me. The engineering solution is NOT available yet. I've said this a few different times. When engineering is available, which won't be anytime soon (at least a few weeks) I'll let u know

Don't be fooled by this http://m.ebay.com/itm/281289765009?nav=SEARCH It's fake and we will not honor warranty or exchange fakes. Of it seems to good to be true, it probably is

I seriously don't think I can post here anymore, I'm not sure I have the proper English skills to explain things as nobody ever seems to understand my words. @BarnBoy if you read back I clearly stated that I didn't even have the silicon o-rings yet when u posted that u were sending back. They...

They were just invented 1 week ago, so that doesn't make sense to me

I'm changing a few things. 1. Much smaller and better whip (thanks again sticks) 2. Dome that sits inside versus outside the threading. 3. Most likely changing the pong. Ez vapes is out of stock because the product wasn't meant to be releases yet. They will have them the same day everyone...