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Hello all, Long time no talk. I'm very proud to see all of the happy users that still rep our stuff! I don't have much to do with making vapes nowadays, it was too difficult to compete with China and turn a profit, but Others continue to carry on the products we invented. As I reflect I think...

Did you get your issue resolved?

Happy Holidaze to my FC friends. I haven't posted lately because....... I have had absolutely nothing new to say!!! I finally have an update, consider it an explanation of my silence. In May I will be releasing THREE new units. Two of these three are the next generation pinnacles, the other one...

Did you not get your issue resolved? I was somehow under the impression that you had.... But after reading the last page again it seems not to be the case. Could you please help me understand where you currently stand so I can fix this for u? Edit: I think I confused you with the other member I...

I am working on a few things I want to let you all in on. 1. Continuing to improve customer service. 2. Fix the website. It's the worst of all the major vape companies. I need to have it providing clear instructions for warranty. 3. Vape insurance for over seas customers. You pay x amount...

I am in the process of outsourcing our customer service to a team that provides live chat customer support. I'm excited by the recent positive feedback that I've been hearing lately and I trying hard to continue the momentum!

I have writers block. I swear I haven't had a good idea in 2 years. I basically suck on all levels right now..... Volcano just released 2 new vapes..... I appreciate the audacity of the way they release product. I've always been a huge volcano fan. watching them enjoy their positive reviews...

I would guess that to be a battery that somehow aged prematurely. Seems like an easy fix, are you having trouble getting your unit warrantied?

The fundamentals are the same, just rethought. Example : the way the pong attaches to the unit has been rethought. The bullets fundamentaly stay the same, but they have been rethought and improved. These new bullets will also work in the pn pro. I am excited about our progress. That's more...

Customer service update: I have moved the customer service department from the east coast to our warehouse in CA. Starting this Thursday, there will be a live person answering the phone M-F 7 am - 4 pm PST, that same person will answer all emails during that same time period. Therefor, if you...

I wouldn't trust that. I've never heard of that seller and he has only 15 reviews. Sorry, TTYYK doesn't match price of non authorized distributors. Good luck on your purchase!! I once mailed a package to @Tweek and it took almost 5 weeks to get to him in Canada. Email Dave an ask for...

Handling warranties in Europe has been a difficult task for us. We are working hard on improving our customer service for our overseas customers. With that said, European customers with issues should reach out to Dave and we will try to make the process as painless as possible

Everything good?

I stand behind my products 1000%. Buy any Vaporblunt product worry free my friend. I'll process your warranty myself if you needed me to

Hello, Lots of companies push different agendas, may I ask who you were dealing with?

Unfortunately no

Lol. I'll post pics when we are 60 days away, fair?

"The fake unit is very poor quality. The Bowl is made of Aluminum with a kapton heater adhered to it – this is bad as the kapton heater cannot heat to over 300F without burning the glue on the adhesive. The heater core plastic is made of ABS, it will melt under even low temp operation. (I don’t...

Beware of fake units! I just received a batch of returns that had 10 % fake units in it. We have identified 3 different fake pinnacles to date. If you purchase a fake unit you will obviously not be able to warranty with me. There are multiple customers who today will receive an email from us...

Beware of fake units! I just received a batch of returns that had 10 % fake units in it. We have identified 3 different fake pinnacles to date. If you purchase a fake unit you will obviously not be able to warranty with me. There are multiple customers who today will receive an email from us...