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A few of the parcels are showing Monday delivery, with a little luck we can start shipping as planned.

This is a rare problem, it could be a damaged o-ring or a tolerance issue. I'm hoping it's just the o-ring as this should've been checked at QC :\

They only delivered 1 box out of 24 :doh: :doh: :doh: Rest should be arriving Monday / Tuesday... ugh...

They are coming today finally, all the orders should be on the way by Tuesday as we expect.

Tracking says it will arrive tomorrow, fingers crossed!

The tracking said it should’ve arrived yesterday, but UPS is not very reliable lately. We expect them sometime next week, it doesn’t say when atm :(

No need to soak for a long time, just dip it in iso and wipe it off straight away with a tissue on the outside and use q-tip or pipe cleaner on the inside. It's only "flaking" if there was a leftover burr somewhere which got the PVD coating instead of the surface below. When that burr pops off...

Everyone, please make sure to clean the stem very thoroughly with ISO before the first use (especially the coloured ones), some of them seems to have a lot of extra residue from PVD. We'll start cleaning them thoroughly before shipping them out from now.

That would be the easiest way, I'd make the anvil stem ID 8mm so that it's compatible with DV coolers. Yes, that's the plan. What wood exatcly I'm not sure of yet. Please send an email to us with the order no

We’re getting close but there’s still no proper beta just yet. Yes, I was talking to John a while back about these

Please try to change the o-rings to the ones that came with the Revolve, fresh o-rings can make a huge difference. If it’s still coming out then it’s probably over the allowed tolerance, please get in touch in PM then 🙂

It should still spin, but 1mm gap is way too big

Please try twisting the DRC tube while pushing it in, the end of the tube should be level with the mouthpiece when it's touching the cooler / symbol part. You can also double check if these 2 pieces are connecting without a gap:

The parcel is still in China unfortunately, it got delayed quite a bit because of their new year holiday :( I hope that we'll get a date shortly for it's arrival so I can let the customers know.

We're still working on the sensor unfortunately, the rest of it looks very promising. A new prototype is expected by the end of February, if that goes well then we'll probably send out a few plastic box or barebone sense to the beta testers. We're hoping for a summer release, but it's very hard...

I actually put it in last with the reclaim facing the herb, the other side is usually fairly clean. This way the herb will act as a filter and it gets a little more heat at the cap side

Unfortunately PayPal doesn't allow vape businesses to open an account with them anymore :( Most of the time it's either the foreign currency fraud detection, in that case you have reply to the bank's text to allow the payment and try again or it could be the VPN as well. If none of those 2...

We definitely plan to keep the parts interchangeable and the cooling spiral will likely not change for a good while which is the most expensive part, maybe just the symbols. If / when there is a new version and you'd like to update it with new features (if you need those at all, because there...

Sorry if my reply seemed that way, I didn't take it like that at all :) I really appreciate the feedback, we want to iron out every little detail if possible!

It's normal, that's how it "extracts" the heat. With normal use you shouldn't hold it at the fins just around and below the airport, it shouldn't get hot there. While you're spinning it you should be able to touch it by the fins without too much trouble. The glass or the wood body (which will...