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Thank you so much for standing behind us in while we were not active on FC. However, the voice of our customers is something we value tremendously and we have always kept up with new discussions and comments going on about our products. This is what motivates us to continue innovating and...

I apologize for our delay in getting these made. We are still working on it and the project is not forgotten. We are still working on new designs all the time to figure out what will work the best. I agree that it should be shaped similar to the bowl to disperse heat as evenly as possible. I...

The spacers have not been forgotten! We are constantly working with new ways to improve our vaporizer, if anyone has any suggestions they are more than welcome.

Thank you for the welcome. These are both very important issues to us and we are working very hard researching and developing new ways to provide a better vaporizing experience. If anyone has any suggestions or comments please feel free to share! Alibaba is definitely not an authorized...

We are constantly making improvements to our vaporizers. I would definitely say its time to try one out; if you have been using a DaVinci, the Ascent will blow your mind. ;)

Hello everyone! Sorry it has been so long, we have been extremely busy over here at DaVinci. My name is CJ, and I will be the new DaVinci representative on FC. We have been monitoring the thread regularly and are always listening to everyone and thinking of ways to make improvements based on...

Hey all, Haven't popped in here in a hot minute, so wanted to chime in ....and say hi. We realize there are still some issues floating around, ie the abundance of air in some units and the sudden death of others. We are of course working diligently to make improvements to any and all issues...

Hi all, Wanted to wish you all a very Happy New Year! Don't do anything I would do :)

@mmenzie, Sounds like the protection on the circuit board tripped itself to prevent from overheating. It was built in as a safety precaution. Do you normally vape at 430 and is this the first time it's done that?

I just checked it...seems to work fine. If not, it's on our FB and twitter page too. Here is the actual contest URL, I was just trying to make it easier. http://tinyurl.com/lbem259

For those social media junkies out there, here is another contest that just started today: http://www.davincivaporizer.com/win-an-ascent-vaporizer-in-carbon-fiber/ Also, I agree about the empty foam being weird, but there is a logical reason behind it really. We ship our glass separate and...

Hi all, I'm glad to see that most of you guys are fairing well with the Ascent! I just caught up on the thread and wanted to address a few concerns that were popping up. I feel awful for those that are having issues, but appreciate you guys sticking with us. We have identified the culprit of...

Hey FC Members, I wanted to pop in and let you guys know about a contest we are running for a Free Ascent :) Contest winner will be notified on Friday. Sign up here to enter: http://ascent-vape.com/ Also a quick update: The first spacer sample the factory sent me was a complete fail, so...

Glad to hear that almost everyone is having positive experiences with their new Ascents! We did make quite a few adjustments to this v1.1...but be assured that all units that are getting shipped out from us are the updated versions. We shipped the other batch back and don't even have any in...

Regarding the serial numbers...even the new ones have 1AA1. Production somehow did a run with duplicate serial number so they switched those to 1AA2. Seems like they could have just changed it...I dunno.

Thank you very much. It's really my pleasure to make sure that you guys are taken care of in an appropriate manner. We're excited that we are finally...finally off to the races although in turtle speed.

Hey there, Seeing some questions pop up so I figured I'd chime in. There is absolutely no rhyme or reason that the grill couldn't be removed...except the way it was built. Don't try to pull it out because you won't get it back in...I've tried. But there is nothing up there that can be...

Hi Zhash, DV2 upgrades include: Magnetic latch vs a plastic latch to hold the chamber closed Increased battery life Lower defect rate Recessed straw to deter breakage A way to tell when you're at the store is DV1 Serial numbers are all 0A, 0E, 0U. DV2 are 1A, 1E, 1U

All the Ascent unit have a 1AA1 serial number. The OG Davinci units are 0A, 0E, 1A, 1E, OU and 1U.

We are getting in shipments every few days and will be releasing to distribution once our stock is appropriately built up. Yes- I realize that is a vague statement and I will pre apologize for that. I want nothing more than to have a warehouse full of perfect Ascents to ship out. Aiming for...