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I would also recommend going directly through us. You will get your vape much, much faster. I'm really sorry to hear that you're having issues with GV.....

Aaron speaks the truth....there is a shipment in route and we need a day to thoroughly QC the units here. Next step is to send out the RMA units and we will resume preregistration sales thereafter. I'm keeping my fingers crossed for RMA units to go out on Friday....I think it's feasible.

I'd like to give them to everyone. I don't think they will be ready by the time we receive product but if anyone feels that it is necessary, I'll ship one out to you when they arrive. I'll keep you posted when they do.

Hi all! We've been working diligently over here to get every single little kink worked out with the Ascent- both cosmetically and functionally. I inspected a new sample batch this week...and they are flawless. The new processes put in place should assure it continues to be so. Someone had...

I wouldn't want anyone to have buyers remorse that they didn't wait and get the new, upgraded version available immediately after release....so yes of course you can. We realize that the majority of the units have imperfections and we want you to elated with your new shiny toy. Feeling the...

Yes, the electroplating has been upgraded. I honestly have no idea how, but as far as I can tell the method to coat had been improved. I'll update with the rest soon!

We're still looking to what happened in the back end of the site...but suspect my outsourced designer made some changes to our inventory level- which is zero. The crucible/spacer has been fun to build so far- right now it looks kind of like a piece of the oval internal glass...but side down...

Just as a quick weight in on this vape...no the Sonic is not made by nor affiliated with DaVinci. Like some of the other vapes out there, some Chinese manufacturer saw an opportunity and copied it. See the Vaporite Twister as a prime example....They do that with every other possible product, so...

Hey all, Just wanted to pop in and give you all a quick update. Thank you to all of those that have been patient with us this entire time- but especially those of you with the first batch of units. I know they have been very hit or miss...but glad to see there are some hits here, literally...

No worries about the charger. Next round you'll simply have 2.

Thank you all for you observations on this vape and sincere apologies to all that are experiencing any and all problems. We are still looking into the silicone issue as some batches appear to be having issues while others aren't. Having been in importing for a while, I have a feeling I know...

Hey guys, we are here and we hear you. As this forum is a proving ground for many vaporizers, we take each and every observation that this astute group brings forth very seriously. We want you to know that we are listening carefully to each comment and immediately moving that input to our...

As far as the displays go- they are all like that, its not a blunder or an accidental blemish.They place a coating on them during assembly to prevent scratching....because the original samples we had were scratched to hell. Now it seems that the coating is off due to the film. The factory does...

As always, we stand behind the product that we produce. Our factory ensures that all units are QC'd prior to arrival, then we QC them here again in the US to ensure working order. After looking at the blemishes, I can't disagree that some are unacceptable, such as the skin coming loose. At...

Sorry guys...moving to that thread. Edit: So sorry, hadn't read the other thread fully prior to hopping over hear. Thank you for the heads up.

Gold leaf vapes...how very gangster! Love it, we could do a limited edition.

That's not right. I told the cs team to replace anything if it arrives broken u over have no control over how hard the mailman chucks a package- so Zorbak, it will be replaced. Sorry for the inconvenience.

Just got these back this morning:

Someone nailed it- we sent out batch 1 with signature confirmation and batch 2 without. I didn't know the shipping dept took the initiative to select signature confirmation on day 1 as it was the same price.