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Take the cooling unit off of the heating unit carefully as you can chip the plastic off the heating unit by opening it carelessly when it is hot. Take the cooling unit off immediately after use to allow the plastic on the heating unit to cool down a lot faster and prolong its life span.

If you carefully remove the cooling unit immediately after use you will extend the life of the unit. It allows the heating unit to cool down a lot faster than if you leave the cooling unit on. The plastic on the heating unit goes soft and cracks after prolonged heat exposure.

Buy it from Puffitup with the FC discount. Puffitup are better to deal with than Bickel and Storz when it comes to warranty replacement issues.

Bickel & Storz have changed their policies and now have an 80 hour limit for the battery where the customer has to pay to have it replaced if it fails past this point. Puffitup offers a 15% FC discount. Their customer service and assistance with warranty replacements make them by far the best...

Remove the screen and make sure the shelf under it is completely clean. It gets a hard build up on it that affects the airpath.

In Australia the battery is covered for the full 2 years of our warranties under Australian consumer law. I contacted fair trading before I bought my unit to confirm. Ausvapes are by far the best company I have ever used to buy and cannabis related product from. They are awesome.

Did you have to pay the fee to replace the battery on your 79 hour unit? The new cut off level for the battery replacement fee is supposed to be 80 hours. Just trying work out whether that is the fact.

Last time I received a warranty replacement I tested a two month old dirty oven against a brand new shiny one to see if there was any point in cleaning the oven. There was no difference whatsoever. Nothing different with the taste or performance or anything. I don't bother cleaning mine after that.

It happens to most units. Bickel and Storz told me that the problem is purely aesthetic but that they will warranty units with this problem anyway. I burned my fingers on my units that had broken fins.

That's the highest number I have ever seen. You are the Crafty King!

Try using a warm water bath with the ISO soak. It makes a noticeable difference with cleaning. I just leave my jar in the water bath. Don't use rubbing alcohol. Some rubbing alcohol contains perfume so that it isn't consumed. Use 99.8% Isopropyl alcohol. The top screens are definitely...

I told Bickel and Storz this and they told me to hold it up to light and the serial number will always be readable. I wish they would switch back to the first generation of stickers that had a protective coating over them. The current ones look really cheap.

You might find there are extra delays at this time of year due to the holiday shut down period.

I emailed them and they said that their lifetime warranty does not cover the batteries I just buy new ones. I cannot get the nasty taste out anyway I try.

What issues did you have Vapornation? We found out recently that they offer a lifetime warranty for an extra $50 but no one has purchased from them.

That is not correct. Someone stated that this was the case last week but since then multiple people including myself have had it confirmed in writing that the warranty does not reset. The original purchase date of the unit is the start of the 2 year warranty period. It doesn't matter how many...

They won't tell you the truth regardless, one employee is always saying one thing while another will completely contradict that like we saw recently with the warranty reset disaster. If there is a new model coming out they'd definitely want to clear their old stock first so would keep quiet...

You can't surrender prohibited substances. Tasmania doesn't have decriminalisation or a caution system either. Be careful with carrying prohibited drugs across borders.

Don't do it mate. Our airports are patrolled by passive detection dogs in the arrival and departure halls and active detection dogs in the baggage areas. One of my mates was on a flight last month where every passenger got screened as they came off the plane.

How much did he pay for the upgrade fee?