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Shipped with label and Just rechecked. I’m in the same boat. Also delivery date changed to next week.

Shipped out 5/21 expected 5/24.

Still waiting as well. Ordered 4/9/24.

I also purchased last week from Element. Got sent a v1 defective unit which Element will not take back and awaiting word from the manufacturer. I hope it works out better for you.

I use the mouthpiece I just remove the screen. It improves airflow but I think you can get a particle infrequently. This is the same with removing any screen. I like to use the mouthpiece as I feel it’s easier to get a stronger pull. I inhale over my tongue. When I removed the mouthpiece...

Try to watch the cleaning video which shows a technique for putting the screen back in place. Lay the gasket in place first then use the stir tool to push the screen in place. You may have to push the screen a fair bit inward into the unit to get it to square back in place. For me though I...

I haven’t used my unit for a long time, but…I was not a fan of the stock bags. You can use a silicone cover piece from delta 3d and an arizer glass bag adapter. You can then use arizer bags or turkey bags.

Just the screwdriver that is included. It is a little bit like threading a yarn needle. It is much easier to replace the cotter pin after the cup (with the donut and leads) are separated from the deck. This gives you much better visibility and access. Turning the assembly over in a brightly...

I bent my first cotter pin while reassembling it the first time. (I realized afterward um that you cannot re-insert the ccotter pin while the quartz cup assembly is connected as the posts are in the way.) Then I wore out the included second pin while being overly aggressive with a q-tip...

Apologies in advance if inappropriate but I can't seem to start a thread with you. I'm interested in your herbalizer assuming it hasn't already been sold. Please PM me.