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We'd be happy to talk with interested folks. Our current plan is primarily selling direct to consumer, but we'd love to work with a couple of select retailers in Q1 of next year to get some stock closer to our international customers. lmk if you have any recommendations for people to talk to.

Yep... we're going to keep the discount through Thanksgiving--a green November. We're not a fan of getting all those Black Friday promotions, so we're thinking of doubling our prices that weekend to discourage purchases, and encouraging more self-care instead. Guess you won't find that strategy...

@C No Ego, first, Wow!, what dedication! ;-) You raise a great point! The accumulation of vaping residue is due to condensation of the terpenes, cannabinoids, and flavonoids that are in the vapor stream. That condensation happens most rapidly when the vapor hits cool, thermally conductive...

@Oden, I appreciate your enthusiasm and questions! The chimney is 19mm OD, 16.6mm ID (1.2mm wall thickness). Our Ember pipes had a 20mm inset rim around a 5/8"diameter bore (mixing units, I know...). Max wattage is 34, but frankly that's way too much when the Neo and the bowl are warmed up... I...

Thanks for checking in, @tr33sPlease... we're sending out an email update in the next day or two to those who pre-ordered. The bottom line is that we heard from the manufacturer(s) this week and now aren't expecting them to land in the US until Nov 21, a 2-week delay from original schedule. Ugh...

@floribud, Taboo looks like he has a few stories to tell... All our favorite bowls do, don't they? 😎 If y'all have wood pipes and want to prep the bowl to make a great seal, take a 20mm (or 3/4") forstner bit and make yourself a nice, flat shelf around the rim of your bowl. The Neo will nestle...

Well, I'll be honest (😁), I don't know...do you know the diameter of their bowl? These are intriguing pipes for sure! I love the innovation folks are doing to try and cool the smoke, such as the folks at Genius pipes as well. But, honestly (ahem!), we like the thought of atomizing to begin with...

Thanks so much, @KINGMOBILE! I'd be happy to start an initial conversation about our longer-term retail plans. DM me a few details about your set up. Thanks! And, a huge THANK YOU to all y'all that supported us on This is Why I'm Broke. We got word in the middle of the night that we'd reached...

As a normally private person who has avoided social media for years, I must say that it's a bit unsettling to see video out in the wild... So, thanks for that, @Summer! 😜 I hope that we were able to answer some of the questions y'all had. Please let us know what else you might be curious about...

Black is coming!... but not for a few months. Black zirconia is really something to behold...it has a pearlescent (Prrl-escent?) sheen that's quite captivating. But, we were concerned about it absorbing too much of the thermal energy and didn't want to delay production (and increase costs)...

Doh... Yes, of course! Thanks for the catch!!

Thanks so much, @Kins! We applied to have the Neo listed on This is Why I'm Broke. They get 2 million unique visitors each month, so getting listed on there would really help us get more visibility as we are starting out. As part of their trial process they look to see what % of the first...

The pipes are the Miwak Jr (the stone one), K Haring (glass spoon), and one from Hemson Goods (wood/traditional). What pipes do y'all love in your collections? Post a pic of your faves!

Thanks for the order, @thunderstealer1337! We're pushing our suppliers to get these landed by mid November. It's our first time organizing such a complex endeavor, but we've got an amazing Dir of Production Ops. The biggest challenge has been getting the right tooling and processes for the...

Just to clarify, we've used short lengths of boro TUBING that are sized for the diameter of the pipe bowl and the screen you want to use...

Well, Pappy, that's a mighty fine piece, indeed...😁 Given that the quartz chimney of the Neo is also 19mm, it'll be interesting. It will definitely work with the adapter on, but without the adapter, it'll be a matter of tolerances. Guess that I'd be more concerned about how much weed that bowl...

The Neo will work on many different sizes of bowls and pipes... I'll post a few more details later, but just wanted to put out a quick note on metal pipes. Vaporization is so dependent on managing heat and airflow... while we haven't experimented a lot with metal pipes, the couple we did try...

So glad that you were able to pick one up!

A huge THANK YOU to all you who pre-ordered a NEO. We are thrilled by the global response and can't wait to deliver! Just spoke with our Dir of Manufacturing yesterday and we still seem to be on track for a mid-November production of 500. We'd love to be able to get those all packaged and out to...

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