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Yep! All VG orders should get the tracking info, but I think all of those are in the second production batch. At least we were able to ship all of those who ordered at 50%.

...Here's an image from late Tuesday afternoon--outside, trying to be both COVID-safe and get everything done before the rain came. We took several hours opening each box from the factory to inspect the quality. We had to reject a few in the process and have sent revised inspection protocols to...

@Drug and @CaleidosCope, sorry for the delay on international orders. We wanted to use the first domestic shipments as a test of our processes. Don't worry, we set all of the first international aside and will push those out today. Unfortunately, we spent much of yesterday trying to sort out...

Hmmm... isn't reading the welcome email(s) part of the whole anticipation, unboxing experience? ¯\_(ツ)_/¯ Though, seriously, ask us a question and we're happy to respond. Lots to share and ask y'all as well, but let's focus on getting these out to you first! Yes, we are shipping with a...

Those have a 2.6% duty when importing to the US from our manufacturer... ag dryers don't... ;-) @Chingas, here's a pic of Harv and Josh playing Santa Claus. Yours is in there somewhere!

Well... the good news is that we are finally able to see the tracking info for the shipment... it got held up in US Customs on Friday because there is no appropriate classification for this tech (we finally used "agricultural dryer" and that seemed to satisfy the bureaucracy. Then, they were...

According to FedEx. the first 100 should arrive sometime this evening, but no sign of them yet. We've got everything ready to turn those around by midweek--goddess willing!

You can stalk @VGOODIEZ just for fun 😜, but we'll be sending them out directly from here. Scott has been great and enters the info in our tracking system, so we'll treat your order just like it was made through us. Not much longer to wait!!

@Kins Interesting thought!...We've found so much variation between pipe bowls that it might be difficult to get the sizing(s) just right, but it's worth noodling on for sure. We do have plans for our own insert for single-hole pipes, however. And, we have some exciting plans for completely new...

@CaleidosCope, We've tried to make the Neo as strong and unbreakable as possible. Yet, the quartz is still vulnerable if it's dropped. We may be able to service that, but it would be difficult and would require diamond tools to remove the ceramic adhesive (alumina) that bonds the quartz in...

Hey! Just got some images from our manufacturer that I wanted to share... The first 100 are curing and should be packaged tomorrow. We're expecting them to ship Friday and will hopefully arrive early next week. $$$ in shipping, but we can't wait any longer! SO excited!

oh, bugger!... perhaps modifying a stainless steel upholstery tack might work. Just file off the sides or make notches for airflow. Or, just get some glass daisies and call it good for now. Anyone else have a solution?

@Drug the Marley is a beautiful pipe--and they have other gorgeous pieces as well! As far as screens, check out the Smojo I mentioned in an earlier post... other forms of screening work fine, but are less stable when stirring the bowl.

Those are pretty! The bowl/screen on those seem to be 1/2" baskets. The chimney on the Neo would fit outside the metal rim and rest against the stone surface. If flat, a decent seal should form and work just fine--even better with the silicone adapter. I wouldn't be too concerned about the metal...

Removes easily with a fingernail, knife tip, or herb tool. Installation requires some steady hands and a bit of practice. Drop it in isopropyl to clean.

Great question! We've tried out a number of different screening techniques and mechanisms, from glass daisies to spiral springs. The ones that seem to work best for us have been the Smojo. Since we tend to chop, stir, and tamp the bowl regularly we like screens that don't float around--but they...

Beats me... I haven't heard anything yet. Seems like everyone else is, so perhaps. ¯\_(ツ)_/¯

@Kins That ROOR looks gorgeous! Having loved science labs, I'm a sucker for beautifully crafted, clear glass. A collection of different bowls will go nicely with it! @CaleidosCope The future is cordless to be sure...though that Aromed looks like it delivers. :-)

Thanks so much, @Dargin B! Sounds like you're stocking up on some great pipes. Our GRAV Gandalf just arrived and it's been super fun to use! @Drug is correct (thanks!) that we frequently use the small, angular wood pipe that we'd provided with the Ember. It's made from Willamette Valley walnut...

I really love the Miwak Jr and highly recommend it! It was an early acquisition and I use it frequently. It feels wonderful in the hand--a good heft, shape, and texture. The draw is really smooth and cools the vapor perfectly. The Neo fits nicely and makes a really great seal on the one that I...