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Hey, all! We finally got word that the wood decks should be shipped to us by the end of November, so we opened up orders for the Terp Surfer...though they won't be shipping until mid-December so that we can apply the tung oil finish properly. We expect to be able to get these to folks by Christmas.

Wow! Thanks so much for this, @Jill NYC!... there are a couple on the list that I haven't tried as yet, so can't vouch for them. Guess that they need to be on my Xmas list. :-) The only one listed that didn't work well for me was the last, the Path Pipe. It had air leakages between the lid and...

Yes. We'll include a spare with the pipe, along with a couple of spare o-rings, but will also sell them separately.

Hey, everyone! The past couple of months have continued to be more chaotic than anticipated...the good news is that mom is now done with her 2nd spinal surgery and has recovered most of her pre-accident capacity. So, I'm hoping, hoping, hoping that I will have more time to re-engage with y'all...

Hi! The pipe wasn't meant to be "live" on the site as yet... our bad. So sorry! Unfortunately, we got news this morning that our pipe prototypes (that we've been waiting 6 weeks for) were only partially completed. Extremely frustrating, though they've been battling COVID lockdowns and a category...

Hey, all! Apologies for being incommunicado the past two months! My life has been a bit tumultuous--in the middle of prepping, selling, and moving from my house of 15 years, my 84 year-old mother fell and had to undergo emergency spinal surgery. So, I've been up at her house for the past 6...

Love this concept! A hands-free experience. Way to go, @CDXX Pipes!

Understood and agree! We are aware of the VOC concerns with some bamboo laminates and have been endeavoring to source greener, low VOC or unprocessed/raw wood solutions--which has been one of our challenges. The 100% tung oil has zero VOC and seals the wood to prevent any contamination of the...

I'm talking with our team in Taiwan this morning... still working through some manufacturability issues with the "deck" to get consistency in the final product. We may need to shift from bamboo to walnut, or some other wood. The designs of all other parts are set. We also completed a cool...

Still debating MSRP...haven't received the estimated costs from our overseas team as yet, but the price is likely to break the century mark. The titanium is pricey, but I think that it's worth it when compared to SS. Also, we're asking for a more labor-intensive, hand-rubbed finishing process...

Happy Friday! Here's another teaser of the TS-1... next iteration of prototypes are to arrive in 2 weeks. Hoping that there won't be too many changes needed after that...and that packaging goes smoothly. Apparently, there's a worldwide shortage on paper at the moment and prices have shot up...

The stainless steel concentrate inserts from Crafty/Mighty work well in the new pipe (as well as in our Purr WPA). It takes an extra heat soak or two to bring the temp up, but it's a lot like a cold start dab and tastes great! Also, we have a fun hack for using the Neo to vape concentrates from...

Teaser shot of the upcoming TS-1 pipe... Taiwan has been in COVID lockdown the past two months, so we've been experiencing delays. The TS-1 will have a magnetically attached titanium bowl with quartz cup inserts that fit up inside the Neo's chimney. Great visibility into your herb and über...

Thanks for the kind words, @caseball2051! Between cats, dogs, and aging bladders, we keep odd hours... 😏

What a crappy way to wake up, @caseball2051! We've seen 4-5 of these and it's due to the terminal screws inside not being torqued down sufficiently. From a manufacturing standpoint, we've already changed our set screw design to minimize/eliminate this issue.Unfortunately, that's difficult to...

Yes. Cool air enters the Neo through the narrow gap between the quartz chimney and the zirconia. It travels down between those where it gets preheated, and also cools the zirconia. When it reaches the base, the air enters the central heating chamber beneath the baffle where it is heated by the...

Just sent the specs to our supply chain guru--black with silver logo and silver with black logo. Thanks so much for the suggestion!

Oooo! A CannaPuk would be a great idea! I'll see if I can find out more about getting our logo on them.

In general, a wipe with an alcohol pad should be sufficient to keep the outside of the chimney and fins clean. However, in some of the units that have come back for repairs, we've noticed that the quartz chimney and even inside the heating chamber and zirconia was darkened considerably. This...