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Ok, good to know. Just wanted to make sure you've tried everything before opening a warranty request

Just curious, have you tried an external charger to see if you could charge the batteries and confirmed they are fully charged? Sounds like your batteries may be drained and you're immediately assuming your hopper is DOA? I wouldn't give up so easily

My personal estimates are still around 30,000 total sold units (both customer and retailers/distributors) Again, it's purely conjecture based on what I've seen and my own traffic/sales data

Hopefully with a handful of new employees they should be able to knock out more than 2k hoppers this month. Hmmm, I seem to recall a personal forecast a few months back on how many hoppers HL has sold. My numbers may have been a bit high, but I don't think I was too far off..... I wonder how...

Original Funnel: 39mm diameter by 35mm tall (1.53" dia x 1.37" tall) Mini Funnel: 34mm diameter by 23mm tall (1.34" dia x 0.9" tall) Let me know if you need smaller, I can always make a shorter one if necessary

Three weeks strong with my Grasshopper, it's still working despite a hot backend. I get the rips I want when out and about, and then I like to finish the load at max temp in some glass. Sometimes I swear it's combusting, but it never does. Agreed, I usually swap batteries when the blue lights...

I don't see how that's going to work.... You can't fill the can up to the outlet hole like you're supposed to because the female joint is set too low..... :2c:

Indeed the Crafty and the Mighty have a cooling unit - this is basically a 2-piece plastic part which contains some fins inside it to redirect vapor flow around a maze before hitting your lips. In theory this cools down the hit, but to me it ruins the flavor of the herb. Personally, I felt the...

Can you carry a mini cigar torch? I HIGHLY suggest you check out the Dynavap Vapcap (specifically one of the titanium editions are my favorite). The Vapcap to me is the butane equivalent of the Grasshopper - the biggest difference is draw resistance (which you can adjust with finger placement...

For what it's worth, I have seen several others use Oxguard and report they still have hot backends. The heat seems to be emanating directly behind the pocket clip on the vape, not the threading between the body and backend. I used my FLIR to confirm this was the heatsource. But I don't have a...

"Delta 3D Studios is making glass!?!?!?" Technically no. However I am proud to announce that I am working with a small glassblower to produce some quality american waterpipes for my customers. These are sample prototypes to play around with shapes and percs. They aren't the prettiest...

Part of the fun of 3D printing is the rapid prototyping. Less fun is the excessive number of expensive prints laying around the studio. Doing some springtime cleaning and I've decided to list these prototypes for sale. All tools listed were 3D printed in 420-alloy stainless steel and are...

My SS Hopper is still going strong after three weeks. Although my back-end does get hot as well. Initially I thought this would be a major problem requiring me to request an RMA immediately. Instead as I've seen from others, HL considers a warm backend normal operation and no need to repair...

Thanks for that detailed response! I didn't realize that about the D2 vs D4 current output. Now I'm wondering how I can switch my D2 to a slower 300mA charge. I mean it takes less than 75 minutes to charge, why not slow it down and save the battery life!

Just personal preference. The D2 is smaller and fits nicer into my laptop bag for road trips :D Plus for the price difference, I can't believe I almost bought an I2 over the D2 hahaha

They sell 7 different versions of the same vaporizer - that means the need to maintain inventory for at least 21 different partially assembled components (mouthpiece, body, and backend). They ship what they can ship, in the order which preorders were recieved. However they're not going to stop...

No the mouthpiece screen is not intended to be removable - instructions state you simply remove mouthpiece and drop the whole thing in ISO to clean, no disassembly needed (although several people have asked me to make a special tool capable of removing the screens)

Are you using an external charger? I noticed a performance boost when I switched from using the included USB charger to a Nitecore D2

"How do you do, fellow kids" Saw it, had to post. Hahahahaha

How hard are you inhaling? I found better performance with my hopper when I slowed down my draw speed. Previously I could hear air rushing into the intake holes. Now my vaporizer is silent when hitting it - nice slow draw speeds also seem to better cook the herbs Switching subjects, has anyone...