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We still have a relatively small sample size we are dealing with but to the best of our knowledge the issue with the broken bamboos is that MOST LIKELY, they are being damaged in transit. We will be doubling up on the amount of bubble wrap and styrofoam to give the packaging more cushion during...

We are monitoring the situation and our electrical engineer is gathering data to see if there was anything we might have missed. Our testing with our inverter has been fine (no overheating, bamboos breaking) but we get to see a little more real world experiences once these are out in the wild...

@treeman - contact support@vapexhale.com and we will get you squared away.

So happy that you are now enjoying the EVO! You will be happy to know that you are the first international reviewer of the EVO and with the name @treeman it was meant to be! @VapeNStone - thanks for that video! I went to Palliative Care, a dispensary in San Jose that has a vapor lounge and I...

@liscoe our IT Guy was in charge of the outgoing emails and we have a support guy handling the tickets as well. They are probably just reconciling emails and making sure that everyone is accounted for and that there isn't double messaging going on. Please email support with your name and...

The Gridded Puck is like a huge gridded circ. I don't know if anyone remembers Sovereignty's Gridded Peyote perc but it is very similar. Roughly 13 slits with 4 grids per slit to make for a very smooth rip. I would say it is like the standard turbine but much smoother and for me, allows to...

There is no fee to upgrade, we just need 14 of the Early Bird contributors to volunteer to switch HydraTubes so that we can ship out the remaining balance of orders. I'll be syncing up with the team shortly to see how many have answered and how many are still up in the air.

Hey guys, I woke up this morning thinking that I was going to see a lot of happy messages and when I logged in, I was quite shocked that emails/tracking IDs were not sent out. I was livid and I immediately called all of our workers to see what was going on and why this wasn't already taken...

As long as you are using an EVO, it can be flowers or concentrates :)

These are gonna be pretty hard to beat but I'm bringing out something CRAZY for my entry! We were going to start beta testing last week but the beta units didn't perform as well as our prototype so we are having them re-made. Testing shouldn't be too long before we go into production but...

I confirmed with fulfillment that these will be emailed today by 5pm Pacific. Still 7 more hours so I would just enjoy the evening and check your email first thing Sat morning.

Some of the people that participated over the inaugural event over the weekend were just using lavender, thyme, or any other legal herb. It doesn't matter what you put in!

I gotta give you some props for using the mirror technique! BTW - a few announcements, in case you guys missed the email last week, we are starting a referral program. If you refer anyone that buys an EVO Package, you will get $75 in store credit. This is not available for any retroactive...

Sorry for the back to back posts but I thought this was worthy of a follow up post ;) Just checked with the team, we are still missing 8 responses on the IGG order as we were originally going to ship everything at once. We are just going to separate them out from the rest of the pack and start...

I'll be meeting with the team in the next few hours. I know they were working non-stop since Monday so I'll update everyone on the status when I get some additional info.

T G I F

My dad has been traveling over the last few months. He didn't like our initial blends and wanted to super charge them. I've had trouble getting a hold of him as he is in Asia at least half of the time so we're working with some other herbalists and to see if I can get sign off from my pops...

Silent - if you already paid postage then you will not have to pay again. We plan on shipping out all of IGG orders on the 12th and as many pre-orders that we can by that date. If you are a pre-order, you may need to wait a few extra days but the plan is to try and get everything out at once...

International Vaporists, we are happy to say that we can now announce an official ship date of March 12th! You will be receiving an email from us requesting the additional $50 shipping fees and once that is completed, we will get your unit ready for shipment. We apologize for the delays but we...

We will have an update on ship date in a day or two. Hold tight fellas, waiting for confirmation from Prof Vape