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Two Announcements! 1. We are still fine tuning our 220V solution for the EVO. I apologize for the delays but we want to make sure we get it right. There are some limitations our engineers are working with (memory in our processor) which requires them to have to be even more resourceful with...

@Seek - Our engineers are still testing solutions, please keep an eye on your unit when you use it. Sorry, this might make it easier: Option 1 - One adapter + 3 attachments (18mm, 14mm, 10mm) Option 2 - 3 separate adapters, one of each size (18mm, 14mm, 10mm) There are def benefits to both...

We had a few different attachments that we tried out that could be used right side up or inverted but due to the viscous nature of essential oils, it was very hard to create something that would be both effective AND wouldn't make a huge mess. Instead of creating something that would work...

TGIF, short video of us demoing our attachment at the Green Door in SF with @champagne_dabs

We will be getting more in stock shortly. We broke all of our glass stoppers and the stopper is what put the "buddy" in CloudBuddy!

The comment about being able to smell things wasn't made to say what was preferable, just to demonstrate that just because you can smell something, doesn't automatically mean it is bad for you. After testing over 10 units (brand new, slightly used, really well used, inverted for a long time...

Just to put it in context, I was interviewed by them not to be an expert in dabbing but more about VapeXhale. I let them know that I am far from an expert in this area and most of what I know is anecdotal and that I would be fine with them printing what I said as long as they verified that the...

@JCat - our PCB manufacturer did say that based on the readings of the temp of the lower cavity of the EVO, the materials used will not off gas but may give off an odor. I had asked them to clarify as my assumption was that if you smelled something it wasn't good for you. They replied that I...

We spoke with our PCB manufacturer and that was their hypothesis as well. They have been testing all day and their feedback was that they weren't so sure that the smell was off gassing but it was definitely off putting. Needless to say, we don't want "off putting" either. After hearing their...

Quick Update - we are looking into new international carriers to ship our products. While we thought we did the necessary stress testing (dropping boxes from the second story of our houses) the damage that we have seen to our units, especially the TravelBuddy have caused us to re-think who we...

No - the red denotes that the EVO is over or under temperature so the lights are acting as they should. Anytime you change the temp, whether up or down, the light will turn red until it hits the desired temp. Hope that makes sense.

No hate at all. Only thing I would like to express is that I do not have the attitude of "it didn't happen to me, it isn't an issue" - as a matter of fact, it is quite the opposite. The engineers typically don't monitor the forums so if something comes up, I am usually the first guy that tests...

Did some more of my inverted testing today with multiple units and I only detect smells after prolonged inversion. FWIW, I use my units at least 50% of the time inverted but only on an as needed basis and my units don't smell if done in that manner. FWIW, the bamboo is separated from the air...

Heat rises so I would not leave your EVO inverted for extended periods of time. I have not noticed the smell with my units but have noticed that when I left my unit inverted for a long period time, it was getting rather hot to touch and the chamber with the PCB at the bottom could potentially...

Thanks for all the patience guys. Our engineers have been working hard over the weekend to come up with a scalable solution. Most of the units (not all) that are running too hot are in countries that run at 240V (and sometimes higher depending on the location and how clean the power is) so our...

We get our tubing for the bamboos from the same supplier and there is a very slight variance from tube to tube. With that said, if ELBs fall out too easily, it is very easy to make a small, very minor dent in the middle of the ELB and it will create enough friction with the male GonG joint that...

Quick Thursday Updates: We have sent out the concentrates attachments for beta testing so once we get their feedback, we will be able to make the adjustments and finalize a launch date. I myself, am very, very excited about this attachment and it has been fun to learn about all the different...

Quick Update. We have our international power supplier, our heater supplier, our PCB supplier, and engineer all looking at this issue to identify the culprit. They are testing as many variables (ohms/voltage/etc) as possible to reproduce the blinking light and overheating. As I get updates on...

There is currently a glitch in our support system where the serial number is being captured but not transferred to us. We have our own support ticket open with them and are in the process of resolving this issue. We are not able to disable the serial number field so our reps have been informed...

Apologies, I thought this thread was closed and that all the action was in the standard EVO thread. We are currently collecting data (7 units so far) on the various issues that are going on and trying to replicate them. With the varying countries and the varying voltage, we are trying to...