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Hi sorry for the delay we have been at TPE tradeshow this week. We are flying back today! And will be able to get back to handling orders!

The Carta will come with a 3 year warranty. The pre order customers will have the option to receive a brand new one once the mass production run takes place. We will be releasing a detailed list of any changes to the specs and build of the carta soon. I will also be releasing to a few people...

Of the top my first assumption would be the glass production side changed the thickness on me last minute. And clearly didn't get the cuts which is rough because when dealing with something like this it needs to be Flat based to get that even heat distribution. On the production run we will be...

At this point I would almost recommend the pre sale customers to measure out there quartz buckets before putting them in. We are implementing a new section in quality control to caliber each quartz bucket to verify the height now. Of course we will also be shipping out new atomizers to anyone...

@jamaljackson shoot me a message and we will get you hooked up and back on the dab train!

At the moment yes there is just one but in a week or 2 I will have more shipped in and can send extras for you guys to dissemble or do whatever you need haha @Hoosier Haha glad to hear it :D

Hey guys! Thanks for the quick notes! I want to make the final production unit the best it can be! With that in mind please please don't hold back on your feedback I would love to know exactly the changes you feel are needed! This way we all have a final product in March that satisfies...

Stoked you guys are getting them now! DM me with any questions! Hope you are enjoying them!

Yes it's looking like Friday they should be ready to ship!

Very excited for everyone! Just a FYI this should not be an issue but I want to put it out there ahead of anyone getting there carta. The threading is a fine threading on the atomizer. Just make sure you do not cross thread your atomizer or you will have a bit of headache when trying to thread...

Another Round of Pre Orders Shipped today! Im stoked for all the custom stuff to come as well. I have a million ideas for atomizers and attachments! and we are starting to work with some really cool people to come out with custom pieces and attachments!

Yes you can still get the upgrade at any time if you pre ordered. They are made here in Austin at the helix facility (well just outside of austin actually) and can be made to order. Appreciate the kind word! hope you enjoy your Carta! the carrying case is one of my favorite features! its to...

At the moment we only have single packs available on site. we will have multi packs available once i confirm the packaging! At the moment we will be shipping just the Carta kit. The Upgrade glass will have to ship a few days later once Helix is all caught up. They are swapped with glass vegas...

Cant wait for you to try it! Carta's have left my factory and will arrive to my austin facility on the 5th. (assuming we avoid any weather delays from fedex) yay polar vortex! A few heads up. The helix glass pieces may be the last to ship (but no more then a day off from the others) Also...

Hey yes thanks! we have been in contact and he is in works on a custom piece now!

Yes convection is something we played with but at the end of the day we want the user to get the same effect of milking they would get from a dab on the dry herb side of it. so we opted for conduction for the heavier draws! Overflowing hasn't been an issue for me yet although I haven't tried...

Glad you are enjoying it! Let us know if you need anything else! Also heads up I am doing a livestream today at 5pm CT / 3pm PST there is the watch link! Giveaway link is in the video description on YouTube!

Alright seemed to work decently! going to go live live in like 5 minutes! :D just check the channel for the livestream to start!

Hey Guys Test Streaming Going up in a bit. only for people with the link so click here to watch if you would like too. 7:30 pm around then is when I will start it video link

Sorry Guys! The Youtube was a bust :/ going to have to hook it up and run it through my desktop. Im going to do a test stream tomorrow. If any of you are interested in sitting on the other side of some test audio and dabs shoot me a message and ill send you the link to view!