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Thanks for the help :peace:

Yeah I know it sounds weird, maybe it was a battery issue? Anyways, great customer support and they are going to RMA the core anyways. Now what's the easiest way to unscrew this heater core? It seems to be on there very tightly and my hands slip off of it when twisting

Looking into the unit yesterday, only one coil lit up red but today I can see two distinctive coils turn on. I think I just got a defective one.

The "quick guide" with the product states to turn the switch on for 5-10 seconds. I have yet to see any mist from this much heating. I believe it might be a heating core issue and an RMA is on its way. Until then, I'm trying to find detailed directions on the best way to use this device.

Care to elaborate for those unwilling to search 80+ pages of posts? And your post should be stickied somewhere by someone. The makers of thermovape did not explain exactly how first time vapers shoud use the product. They need to post a set of detailed directions on their website or youtube.