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Well they did. Got my Firewood after a quick trip back to the Mothership, it works very well. It is quite outstanding. I can see you have to "develop a touch" with it, but its powerful compared to my MFLB, which will still have a place, but the Firewood is now the go-to vaporizer. Happy, happy...

Yep, they seem pretty good about that. Sent an e-mail to them explaining the situation...

Yeah, well sadly, my bird won't chirp...

Just got the unit. Looks wonderful. Went through the charging process the first time. Charger went from red to green. Unplugged from the charger and tried the unit. Green LED comes on when I switch it on, but when I press the trigger no orange LED and its not heating up...Any suggestions? What...