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I highly recommend upgrading to the Mighty if you send the Crafty in for repair. Put a note in the package when you send it in and also mention it on your initial RMA request. I have no regrets about upgrading. It's nice not to have to be constantly charging the device. I agree with vapviking...

My Crafty managed to make it almost six months and had 226 hours on the clock before the battery refused to charge. It was firmware version 2.10. Storz and Bickel EU have been excellent allowing me to upgrade to the Mighty for an extra 50€. I thought it was worth the upgrade for a little more...