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I’ll send a PM, let’s sort this out for you.

No, it’s def a FS if that’s what you ordered, I just probably forgot to mark it in the rush. Yeah, I didn’t anticipate this unfortunately. The ones with the retailers are all marked, every other shop sold it as a second without issues so far… :( I didn’t have anything else to give at the time...

Try to pinch it with your nails / fingers so it bulges out and then you can push it off. It’s a little tricky at first

Wow, I'm extremely sorry to hear that! It's not the first time I'm reading negative feedback about them unfortunately :doh: They only got seconds the last time and yes, FS stands for factory second.

Yes, correct! That's actually what the manual said as well 🙂 I just updated it a little, I hope it's slightly more understandable now

No , I think that's still not it :D This one you remove from there if you want it to spin (try to pinch it with your nails, it's not the easiest to take off). This o-ring provides friction to the inner wall of the MP in order to stop it from free spinning. And if it's not on the end like...

No, that's not how it's supposed to work hehe :D The o-ring should stop if from free spinning so don't lube it. Just remove the o-ring completely from the tube or place it below the mouthpiece, there is a cavity there to store the o-ring if it's not in use.

Sorry to hear that! :( Please get in touch in email with your order no, let me have a look. You'll either get the products or a refund if they won't deliver it as it'll just come back otherwise.

This part works slightly differently on each Revolve because of the very tight tolerances and the o-rings hardness difference (this wasn't expected unfortunately). The black is stiffer so it will hold more firmly. As I planned it when the mouthpiece is in stop position it should turn the DRC...

Sort-of, yes. I'm planning a very short, non-spinning DRC mouthpiece with 510 connection what can be used with a "driptip" or without.

It's working again! :rockon:

The limit was reset for a few minutes and then got closed again for some reason - the CC processor is working on a solution. Sorry! :(

I've set the sale price a few days early as some customers couldn't wait and we were getting orders for the Reload a few days prior. :) The normal price should be crossed out next to it.

We have reached our daily card payment limit within 1 hours :cry: I'm working on a solution but payments might not be available for the next 24 hours. Really sorry about the inconvenience!

There is a discount just not on the factory seconds as it's mostly out of stock. Unfortunately the full priced stems sold out extremely quickly. We won't have more of them for a couple months I'm afraid. :(

Yes 🙂

Is it always the same thread? If you have the mini pot as well then you can compare 3 threads (the lid will feel slightly different). If just one of them feels off then it's probably a manufacturing problem which is covered by the warranty. Me neither but probably doable 🙂 I'd make the...

We'll try some frosted or etched glass next time, I agree. It might ruin the look a little tho I found a couple silvers recently with a lid that has some burr around the very edges on the inside. If you're up for some home DIY you could try scraping it off all around the very top of the inside...

There will be more stock before 4.20, mostly seconds in the 3 colors and full price blacks. After that the next batch should be ready in August. I'm really sorry about the inconvenience, unfortunately PayPal doesn't accept new vape businesses anymore :( The only other way is bank transfer...

Hopefully soon but I've been saying that for a while now :ko: I would expect it around the end of the year, but I can give a better estimate once everything is working as it should. The idea is to be able to recreate the original condenser airpath for a hot and more flavourful vapor...