Ohhh John literally come to see you face to face to replace a faulty part? that's pretty good CS i must say!
I might be being a little bit too forgiving writing this, but maybe at that early stage of the detection of metal dust, he genuinely actually thought you were misusing the product which...
Nice one, atleast thats a positive there's atleast someone thats not facing these metal dust issues. I will say this though:
This FlowerMill Metal Dust issue is a seriously concerning safety hazard, with repeated exposure there is an extremely high likelihood of severe impact injury.
The way...
Ok, so i've just read up on all of this.
The radio silence from John is nothing short of disgraceful.
I was extremely close to pulling the trigger on a Flowermill premium, then read about some dodgy as 'plastic washer' upgrade, then got to the nuts and bolts of the problems. And it ain't pretty...