All I was doing was giving the facts about dealing with Grasshopper Labs. I was not slandering or giving any false information, just the facts based on my dealings with the company. There is obviously a tie between FC and Grasshopper Labs, probably why they only post here instead of Reddit now...
A bully pulpit or recruiting ground? This company is violating the law and it is very much within my rights to let other consumers know as much. Take a look at the BBB and number of complaints against them. Take a look at Reddit and this Forum. I don't know if you are on the payroll or are a fan...
https://www.bbb.org/us/co/boulder/profile/online-retailer/grasshopper-labs-llc-0885-90245195 Please file a complaint with the BBB if you are having issues. Hopper Labs is NOT a BBB accredited company and currently sits with an F rating.
Hopper Labs has refused to give me a refund on my initial pre-order money as well as money I spent to "pre-order" the non-existent battery charger and the 3 batteries I paid $40 for that they said to discard. It totals about $250. It has been months of emails between their "customer service" and...
I will be filing a complaint with that Better Business Bureau. If I still don't get a response, I will take them to court in Colorado. I have nothing but money and time.
@Hopper Labs I have requested a refund multiple times through support@grasshoppervape.com with no answer. I am no longer interested in the grasshopper io or battery charger and have not received a refund or replacement for 3 batteries totaling $42 you guys told me to immediately discard once I...