Hi There! I just read your comment in the thread, I'm Tee the online community manager nice to eMeet you!
I'm so sorry to read about your experience. You should have indeed received a new unit asap! I'm happy to expedite this and get you a unit. May I please have your full name and RMA #? That way I can look you up and get you taken care of ASAP! :-)
I'm so sorry to read about your experience. You should have indeed received a new unit asap! I'm happy to expedite this and get you a unit. May I please have your full name and RMA #? That way I can look you up and get you taken care of ASAP! :-)