Recent content by indogems

Oh, Randall finally agreed to a refund, but it was only after I posted a screed on Reddit. Read the thread I posted above... he keeps deflecting off the rights of the consumers until he finally understands that the language on the website legally binds him to stand behind his product. In private...

I have (as well as others who contacted me privately on Reddit). Mine sparked loudly and brightly internally when I stuck in my vape the very first time. Smoke came out and smelled up my apartment for a couple days, even though I only turned it on for an instant. If that had been the only issue...

How to get a response from Randall:

These guys keep me in awe... I tell them I have a unit that sparks and smokes out the box, and they tell me that I can only return for refund unused items in sellable condition. So apparently that means I need to pay to ship back the sparky unit, wait to receive another unit (when will that...

Yeah, I'm watching the situation over there too, and sent Randall a message there yesterday. Slow CS responses for me (limit of 1 per 24 hours so far???), and not all that helpful at that. Fingers still crossed that they figure this out. Just so everyone notices, the Toggen Gear website...

Not much there about cost for that service... They're not responding to my messages. I guess it's because I'm not making airing my issues in public :\ Trying to assume good will, but I'm close to my limit.

Everybody, this is amazing what is happening here! I'm so impressed by you all :) Long (long) time lurker, first time poster. I've quietly appreciated the existence and wisdom contained at FC on and off for more than 10 years, and what I see happening here is an evolution of the spirit of the...