Davinci was quick with my replacement battery (Thank you) and it solved my short one session charge..but My unit is still getting very hot. I was on smartpath 3, and about 4-5 min in it is very hot and by the end of the smarthpath it is too hot to hold in hand. Is anyone else experiencing...
Hmm, I emailed them with this problem and the problem of the battery not fully charging and I 'might' be getting another battery (waiting to hear back). I don't think the battery was the cause of my heat issue because when ours got too hot to touch I dumped the battery and the battery was only...
Ok, but as for battery life, should it only last one 10 min session on Smart Path 4? The crafty had horrible battery life but lasted 2-3 sessions before needing a charge.
The entire device was untouchable, our last session we used an pot holder (no pun intended) to hold the IQ. The battery is the same as stated above, a red NCR18650GA Sanyo 3500mah
Im glad we're not the only ones with this issue. Battery doesn't last through session and gets super hot, untouchable. I wonder if they will take returns on these defective units...