Recent content by dolphintnks

The technology that makes TET unique is more than the simple configuration (temp) of a resistor in an atomizer. TET patented technologies are centered on SAFE vaporization through the use of proprietary unique inert high temp materials and the absence of plastic, solder, tape, glue, and...

Thermo Essence Technologies does not recommend using an ultra-sonic cleaner UNLESS you are cleaning the core prior to sending the device in for service. TET will be updating the support section of their website with cleaning best practices in the next few days. This should put an end to what...

The porous ceramics inside the unit are fragile and light. They are not rigid and can be scraped with a fingernail as an example of their rigidity. Scraping them with a cleaning utensil is certain to break them down in some way. To have the core rebuilt is around $15 dollars, I'm not sure...

Good Morning, Thermo Essence Technologies does not recommend disassembling the core. Taking the core apart should be avoided at all costs and will put the unit at risk of failure. If your unit is becoming clogged try the self-cleaning technique of 20 seconds on time and 20 seconds of off...