Got an email from s&b today
Thank you for your email.
We are sorry to hear you are having issues with the Hybrid housing.
We would be happy to send another replacement.
was even easier than the first time and gives me hope about this thing. Obviously if they are replacing them for free they are...
It’s odd I can go from using the digit for over a decade with no real issues to having to deal with this junk over and over. The solid valve was far superior and this is a total down grade. I also can’t believe how bad the thing leaks. Maybe people wouldn’t try to tighten it so much if the thing...
Well the replacement just broke today. All the top pins broke off. The bottom ones are all loosened now and don’t grip the metal chamber anymore. How do you think this is user error? I’d love to know because I hate my stuff to be broken. I have owned 3 volcanos now 2 digits and now this hybrid...
I just had a issue today where I guess the screen that I just cleaned got clogged from a kief bowl I had packed and just shot vapor out the sides. Solid valve never did that to me. The whole herb chamber just feels so cheap you have to be so careful with it and clean it constantly to keep it...
Both so the 3 clips on the orange and then also the clips holding the upper bowl on the upper black portion. All have broke off. Just bought the thing 2 weeks ago
i have also heard the flat mp is defective. apparently, it leaks resin into the cracks of the top of the unit and its impossible to clean. the raised mouthpiece doesn't have this issue which is why I'm hoping they make a better mouthpiece in the near future.